Principal Market Researcher, Luna Prime Gaming

Amazon • Seattle, WA

2d

About The Position

At Amazon Luna, we're seeking a Principal Market Research to develop and lead
our customer research strategy. In this strategic leadership role, you'll
establish the vision for how customer insights drive Luna's product development
and business growth in the competitive cloud gaming market. You'll build
scalable research frameworks that influence long-term content, product and
business decisions across the organization while developing best practices that
elevate research capabilities company-wide.

Amazon Luna is a cloud gaming service that makes it easy for anyone to play
high-quality games on the devices they already own—including Fire TV and tablet
devices, smartphones, tablets, web browsers, select smart televisions from LG
and Samsung, and more--with no need to purchase new gaming consoles or
equipment. Luna brings more than 50 games to Prime members at no additional
cost, including GameNight, an evolving collection of more than 25 approachable,
local multiplayer games designed to bring friends and family together in the
living room. To play GameNight titles, simply scan a QR code on your TV and your
smartphone becomes your controller. With simple and responsive touchscreen
inputs and support for multiple local players, GameNight offers and easy and
approachable way to play whether you’re an experienced gamer of a casual fan.

Requirements

• Experience using data to influence business decisions
• Experience communicating results to senior leadership
• 10+ years of experience
• Experience leading research teams and mentoring research professionals
• Experience establishing research methodologies and frameworks
• Experience managing research budgets and vendor relationships

Nice To Haves

• 10+ years of experience in customer research, market research, or related field
• Experience in the gaming industry
• 5+ years of experience in subscription-based business models
• Experience developing research strategies for global gaming platforms or subscription services
• Experience building consensus across stakeholder groups with different priorities
• Strategic thinking with ability to connect research insights to business outcomes
• Experience developing and implementing research centers of excellence

Responsibilities

• Develop scalable research frameworks and methodologies that inform market segments and strategic opportunities
• Influence and define business strategies through data-driven insights that balance customer needs with business objectives
• Lead the definition, design, and delivery of advanced, cross-cutting research initiatives that address complex, undefined business problems
• Serve as a trusted advisor to senior leadership across the organization, particularly in areas where strategy is still being defined
• Delivers actionable insights that solve significantly complex and/or endemic problems.
• Develop new mechanisms to generate data and share insights with broader teams.
• Identify and synthesize emerging trends in gaming and subscription services
• Establish and manage relationships with external research partners to expand research capabilities

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed