Principal IT EPIC Application Analyst
About The Position
The Epic Technical Principal Analyst creates or enhances applications that meet the needs of end-users and achieve business goals by identifying opportunities for improvement, making recommendations, then designing and implementing solutions. The Technical Principal Analyst works on several solutions at a time that tend to be of high complexity. They provide technical guidance and mentoring to application analyst teams and oversee the application analysts aspects of all projects. This includes assisting with workload distribution, support prioritization, and productivity\metric monitoring. Reviews and analyzes systems including testing and documenting Epic applications. The Principal role will operate as a front-line organizational liaison connecting IT, facilities, and other CommonSpirit operational groups to assist with developing and implementing technical solutions to increase the efficacy of the Epic system. The Principal role understands the strategic direction of both IT and CommonSpirit Health and works closely with other Principals to ensure consistency of support for enterprise initiatives. Works with technical staff, analysts, and Epic staff to build, configure, deploy, implement, operate, and maintain the Cache / IRIS database in a highly complex and fast-growing Epic environment. Ensures the reliability, security, and performance of numerous environments within the system. Responsible for performing installations, upgrades, patching and database configurations for Cache and IRIS systems, while maintaining proper documentation throughout the process. Works with all CommonSpirit teams as a resource during downtimes, failovers, updates, and upgrades. Services to include: hardware/software installation, operations, maintenance, patching, upgrades, monitoring and business continuity operations. Reviews and analyzes systems including testing and documenting Epic applications. Understands system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system. Remote eligible.
Requirements
- Bachelors degree and 4 years of equivalent experience may be considered in lieu of Bachelor's degree
- 5 years of relevant experience
- Experience with determining and documenting current workflows and designing future workflows to facilitate support.
- Experience in troubleshooting and resolving database integrity issues, performance issues, record locking issues, mirror replication issues, log shipping issues, connectivity issues, security issues.
Nice To Haves
- 5 years of Epic Cache / IRIS operational database administration experience
- 5 years of Unix operating system administration and Unix tools operations
- 3 years of Red Hat (RHEL) system administration experience
Responsibilities
- identifying opportunities for improvement
- making recommendations
- designing and implementing solutions
- providing technical guidance and mentoring to application analyst teams
- overseeing the application analysts aspects of all projects
- assisting with workload distribution, support prioritization, and productivity\metric monitoring
- reviewing and analyzing systems including testing and documenting Epic applications
- connecting IT, facilities, and other CommonSpirit operational groups to assist with developing and implementing technical solutions to increase the efficacy of the Epic system
- working closely with other Principals to ensure consistency of support for enterprise initiatives
- working with technical staff, analysts, and Epic staff to build, configure, deploy, implement, operate, and maintain the Cache / IRIS database
- ensuring the reliability, security, and performance of numerous environments within the system
- performing installations, upgrades, patching and database configurations for Cache and IRIS systems, while maintaining proper documentation throughout the process
- working with all CommonSpirit teams as a resource during downtimes, failovers, updates, and upgrades
- understanding system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system
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What This Job Offers
Job Type
Full-time
Career Level
Principal
