Principal, IT Business Analysis

L3Harris•Rochester, NY

5d•$119,000 - $254,000

About The Position

An IT Business Relationship Manager (BRM) for the TCOM Sector within the CS Segment is a dynamic role. They act as the strategic interface between the IT organization and the business. They are a strong influential leader responsible for deep connections within the business to ensure opportunities and issues are identified and fixed quickly as well as a partner to ensure IT considerations are included in bids and proposals and other business plans. The BRM is also responsible to have a strong relationship with the IT Service and sub service owners to ensure they understand the strategic plans for each area to identify areas of impact to our business. The IT BRM provides highly valued strategic consulting level support and guidance through key IT initiatives. They communicate decisions, priorities and relevant project information to appropriate levels of cross-functional staff regarding business unit requests and projects and initiatives. They proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. Versatility and leadership are key in this role, as you will frequently tackle new and challenging problems that require a proactive and adaptable approach to find effective solutions.

Requirements

Bachelor’s Degree and minimum 12 years of prior relevant experience.
Graduate Degree and a minimum of 10 years of prior related experience.
In lieu of a degree, minimum of 16 years of prior related experience.

Nice To Haves

Current/ active TS/SCI security clearance or the ability to obtain
Exceptional analytical and problem-solving abilities
Project Management certifications or experience
Experience with ITSM tools (ServiceNow, Jira, ALM)
Executive presence to partner with leaders at all levels
Experience in the A&D industry preferred
Cross-functional IT knowledge and experience (infrastructure, apps, security etc)
Self-directed, versatile, and able to prioritize multiple competing priorities and deliverables
Excellent communication, mentoring, and leadership skills

Responsibilities

IT liaison between IT Senior Leadership and Sector Business Leadership Operations, Manufacturing, Supply Chain, Finance, Real Estate, Engineering, etc.
Facilitate IT Service Delivery and escalations for business-critical services
Prioritize business requirements for annual SGP and AOP
Coordinate and communicate planned (major) changes
Attend critical sector reviews for awareness, IT inclusion in bids and business enablement
Engaged and aware of new business won and IT components
Engage in Segment Joint Strategic Planning for IT Enablement
Work with IT Service and Sub Service owners to Prioritize IT capabilities and collaboration solutions that enable the business
Oversee successful completion of the Segment and IT sponsored IT initiatives
Monthly finance reviews: allocations and passthrough forecast/allocations
Provide roadmap direction and follow through leadership on IT strategy implementation to the business. Creating a trusted strategic partner relationship
Measure and monitor Service Delivery Performance
Surface and advocate to improve IT Service Delivery
Challenges: E3 & Kaizen events
Analyze emerging technologies and partner with the business and technology teams to incorporate new trends into an effective Segment technology
Surface & share business IT needs, issues, challenges, & improvement opportunities with the IT Service Provider and implement Performance Improvement Plans (as needed) to get performance levels back to a healthy state