Principal I, Employee Technology Experience

Herbalife • Torrance, CA

1d • Hybrid

About The Position

THE ROLE: The Principal I, Employee Technology Experience, is a senior technical leader in IT, passionate about delivering expert mentorship and hands-on support for complex end user solutions. This role oversees the development and implementation of IT initiatives, collaborates with cross-functional teams, and sets technical standards. The position mentors staff, drives improvements, and bridges technical concepts with user needs to develop secure, productive technology environments.

HOW YOU WOULD CONTRIBUTE: Serve as the technical lead, ensuring successful delivery of major initiatives or critical segments of work. Review team deliverables and provide expert mentor in teamwork and end user services. Mentor team members to enhance their application of engineering principles. Develop and maintain the group’s standard processes, encouraging continuous improvement. Apply Agile methodologies to collaborate, refine, and incrementally release design solutions. Conduct ongoing research on industry trends and standard processes, leveraging market insights to inform strategy. Partner with internal stakeholders to define requirements and drive project evaluation and outcomes. Proactively escalate risks and resolve issues to support timely and effective team delivery. Promote a positive, collaborative, and encouraging team culture to inspire impactful work. Ensure the team produces high-quality, reliable, and viable products by benchmarking against industry standards and developing a technology roadmap.

Requirements

• Knowledge of Mac & Windows OS and support industry tools
• Excellent written and verbal communication skills
• Ability to communicate effectively to technical and executive audiences
• Company renowned for technical expertise in one area within architecture (e.g., solution, enterprise, data)
• Provides SME support in area of expertise
• Creative problem solving and innovation
• Provide technical leadership and vision
• Bachelor's in Computer Science or equivalent combination of experience may be considered in lieu of education.
• 6 + years experience in collaboration and end user services with deep expertise in one area

Nice To Haves

• Advanced Technical Degree

Responsibilities

• Serve as the technical lead, ensuring successful delivery of major initiatives or critical segments of work.
• Review team deliverables and provide expert mentor in teamwork and end user services.
• Mentor team members to enhance their application of engineering principles.
• Develop and maintain the group’s standard processes, encouraging continuous improvement.
• Apply Agile methodologies to collaborate, refine, and incrementally release design solutions.
• Conduct ongoing research on industry trends and standard processes, leveraging market insights to inform strategy.
• Partner with internal stakeholders to define requirements and drive project evaluation and outcomes.
• Proactively escalate risks and resolve issues to support timely and effective team delivery.
• Promote a positive, collaborative, and encouraging team culture to inspire impactful work.
• Ensure the team produces high-quality, reliable, and viable products by benchmarking against industry standards and developing a technology roadmap.

Benefits

• Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off.
• Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP).
• Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance.
• Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level