Principal Fiber Connectivity Engineer, NPD Interconnect

Amazon • Cupertino, CA

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About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we're the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain - and we're
looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you'll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

On an everyday basis as an engineer or scientist in our team, you have the
unique opportunity to understand the growing AWS network and our internal
customers' requirement on interconnect solutions, and work backwards to devise
hardware solutions by influencing the broad industry and/or to develop software
tools with partner teams to maintain a highly available network that delights
AWS customers. You design and implement processes and mechanisms that both help
the team to deliver business impact to the organization in a systemic way, while
also helping to raise the bar on our operational excellence.

You'll bridge design, construction, and operations, ensuring that every layer of
physical networking—from fiber trunks to copper patching —meets high standards
of performance, reliability, and scalability.

Within AWS Networking, the Network Product Development (NPD) organization is
responsible for designing the hardware, building the software, and owning the
interconnects for the routers that power the global AWS network. Beyond product
delivery, we actively manage the fleet or routers in a network that grows by 70%
annually. This means tracking key business and operational metrics to ensure
that we operate smoothly and minimize or eliminate customer impact due to device
related issues for a transparent AWS customer experience.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn't followed a traditional path,
or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating -
that's why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empowers us to be proud of
our differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's
Best Employer. That's why you'll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there's nothing we can't achieve in the cloud.

Requirements

• Bachelor’s degree in Engineering, Telecommunications, Electrical Engineering, Computer Engineering, or related field - or equivalent experience
• 10+ years of hands-on experience on fiber plant design and network design OR 12+ years of experience in structured cabling design, deployment, and maintenance for large-scale data centers
• 8+ years of experience with fiber plant design and IEEE standards
• 4+ years of experience working with optical protocols and technologies
• Expertise in industry standards such as ANSI/TIA, BICSI and other relevant structured cabling guidelines
• Proven ability to coordinate with cross-functional teams and external vendors on large-scale projects
• Strong skills in reviewing and interpreting technical drawings, cable schedules, and documentation management

Nice To Haves

• PhD, or Master's degree and 6+ years of industry or academic research experience
• Advanced degree (Master's) or certifications such as BICSI, RCDD, etc.
• Expertise in fiber systems design and development
• Experience working in hyperscale cloud, AI or high-performance computing environments
• Proficiency in 2D/3D engineering tools (e.g. CAD, Revit) for design and clash detection
• Expertise in large-scale data analysis using SQL, R, or other data tools
• Expertise in debugging and troubleshooting
• Experience working with fiber manufacturing and fiber termination plants
• Significant experience in the product development lifecycle
• Strong analytical & troubleshooting skills for physical-layer network systems
• Proven track record of innovating or inventing network solutions to business problems

Responsibilities

• Develop and establish strategy of new fiber optic and passive infrastructure designs, driving vendor roadmaps, creating fiber testing standards, and deploying scalable implementation mechanisms and processes for network-wide deployment
• Design scalable test infrastructure and qualification procedures to automate fiber optic validation and qualification
• Design structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers that improve deployment speed, reduce cost, and improve fungibility
• Solve ambiguous problems in both existing and new network architecture and system development initiatives, propose strategies and deliver architecture that have significant business and customer impact
• Drive discussions with customer and peers, influence partner and dependent organizations as a key influencer of team strategy
• Manage fiber vendors and contractors by establishing data-driven processes for quality control and commissioning of fiber bundles and structured cabling systems
• Monitor fiber optic quality in the fleet and build data-driven mechanisms to identify and remediate large scale events and improve overall health of our fiber plant
• Perform deep dives through on-site visits, data analysis, and discussions with design and operations teams to drive continuous improvement of physical network standards

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level