Principal Enterprise Act Engr - AMZ9442164

Amazon•Portland, OR

42d

About The Position

Develop and execute on an operational support strategy to help customers grow and ensure their success on the AWS platform. Directly influence how largest and/or most strategic enterprise customers use AWS. Help executives embrace agility and deliver high impact transformation. Interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable, flexible and resilient. Serve as a customer advocate and help shape the future roadmap of AWS services. Explain transformational concepts to executive decision makers and influence their technology strategy. Educate, train and enable cloud solutions experts for a challenging set of customers and circumstances. Build an understanding of enterprise technology adoption. Solve customer issues while teaching customers to optimize business impact.

Requirements

Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience.
Must have one year of experience in the following skill(s): (1) experience as a technical lead in an internal enterprise or external customer-facing role; (2) experience with operational parameters and troubleshooting for any of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, or Applications Development in a distributed systems environment; and (3) experience architecting and operating solutions at scale.
Up to 25% domestic travel may be required to perform role duties.

Nice To Haves

Please see job description and the position requirements above.

Responsibilities

Develop and execute on an operational support strategy to help customers grow and ensure their success on the AWS platform.
Directly influence how largest and/or most strategic enterprise customers use AWS.
Help executives embrace agility and deliver high impact transformation.
Interface with enterprise architects to understand business drivers and assess application portfolios ensuring that cloud solutions are highly scalable, flexible and resilient.
Serve as a customer advocate and help shape the future roadmap of AWS services.
Explain transformational concepts to executive decision makers and influence their technology strategy.
Educate, train and enable cloud solutions experts for a challenging set of customers and circumstances.
Build an understanding of enterprise technology adoption.
Solve customer issues while teaching customers to optimize business impact.