About The Position

The Principal Software Engineer works with a team of other software engineers, network and systems engineers to design, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments The Principal Software Engineer at times leads or at a minimum is an active participant in architecture and design of various software components focused on creating applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies. They work on technical assignments that are difficult, requiring judgment in resolving issues or in making recommendations. They determine methods and procedures on new assignments and work on assignments requiring considerable judgment and initiative. They understand the implications of their work and make recommendations for solutions. They normally receive little instruction on daily work, and only require general instructions on newly introduced assignments. At times, they may be an informal team leader. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!

Requirements

  • Bachelor's Degree Computer Science or Engineering (Required)
  • 7-10 years Technical engineering experience. (Required)
  • Work with Generative AI technologies to build and integrate advanced AI functionalities.
  • Implement and manage micro-services architecture to ensure scalability and flexibility of AI solutions.
  • Develop APIs to interact with Large Language Models (LLMs) and other AI components.
  • Communication (Required)
  • Customer Service (Required)
  • Analytics (Required)
  • Technical Writing (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice To Haves

  • Experience with Cloud services(Azure preferred) and platform knowledge
  • Experience with developing and deploying applications in Kubernetes
  • Proficiency in implementing and managing micro-services architecture for scalable solutions.
  • Extensive experience in full-stack development, including both front-end and back-end technologies.
  • Strong understanding of software quality and scalability principles.
  • Ability to innovate and optimize solutions in a fast-paced environment.
  • Familiarity with the latest advancements in AI and ML technologies.

Responsibilities

  • Drives engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise base and associate level engineers as needed.
  • Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack.
  • Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected.
  • Interact with system engineers to define system requirement and/or necessary requirements for automation.
  • Contributes to designs to implement new ideas which utilize new frameworks to improve an existing or new system/process/service.
  • Review existing designs and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives.
  • Understands the creation of company IPR.
  • Collaborates with technical teams and utilizes system expertise to deliver technical solutions.
  • Continuously learns and teaches others existing and new technologies.
  • Contributes to the development of others through mentoring or in house workshops and learning sessions.
  • Contributes to new and existing technology options that support business goals.
  • Understands current technology that supports business goals.
  • Understands system protocols, how systems operate and data flows. Aware of current technology benefits.
  • Expected to independently develop a full software stack.
  • Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work.
  • Independent study of current technology is expected.
  • Interact with system engineers to define system requirement and/or necessary requirements for automation.
  • Writes basic documentation on how technology works.
  • Creates clear documentation for new code and systems used.
  • Documenting systems designs, presentations, and business requirements for consumption and consideration at the manager level.

Benefits

  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
  • Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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