Principal Engineer - Network Tools and Observability

Wells Fargo•Charlotte, NC

36d

About The Position

At Wells Fargo, we are looking for talented individuals who put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com. About this role: We are hiring a Principal Engineer - Network Tooling and Observability within the Cyber Security organization's Innovation and Transformation team. In this role, you will lead the evolution of the bank's network tooling ecosystem, ensuring it delivers actionable insights, automation, and resilience across hybrid environments.

Requirements

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years in largeâscale network engineering/operations, with 5+ years focused on tooling and observability.

Nice To Haves

Expert knowledge of enterprise networks (L2/L3, BGP/EVPN, DC fabrics, SDâWAN, SASE, firewalls, LB, DNS/DHCP/IPAM) and cloud networking (Azure/AWS/GCP: VNet/VPC, Transit, Direct Connect/ExpressRoute).
Deep experience with telemetry & tooling: SNMP, NetFlow/IPFIX/sFlow, syslog, streaming telemetry (gNMI/NETCONF/RESTCONF), synthetic monitoring, path analytics, and topology.
Hands-on experience with tools such as ThousandEyes, AppDynamics, Splunk/Elastic, Prometheus/Grafana, ServiceNow.
Automation and integration skills: Python, Ansible, Terraform, CI/CD, REST APIs, webhooks, event pipelines.
Strong grasp of SRE principles (SLIs/SLOs/error budgets), reliability and resilience (RTO/RPO, DR, chaos engineering).
5+ years of technical design experience.
5+ years of network or network security design experience.
Strong knowledge of end-to-end network architecture and protocols.
Excellent communication and technical writing skills.
Ability to define business requirements and align them with tooling strategy.
Ability to translate complex technical needs into clear, actionable collaboration.
Proven leadership and mentoring capabilities.

Responsibilities

Strategy & Roadmap: Advise leadership on multi-year strategy for network tools and observability (NPMD, telemetry pipelines, topology, synthetic monitoring), aligned with SRE, Security, and Cloud initiatives.
Architecture: Design and evolve the observability stack, selecting tools and technologies (e.g., SNMP, flow/IPFIX, syslog, streaming telemetry/gNMI, OpenTelemetry, APM/NPM, log analytics, time-series DB) for scalability across on-prem, cloud, and branch environments.
Delivery Leadership: Oversee implementation and integration with ITSM/CMDB, CI/CD, configuration compliance, and ITIL-based incident/problem/change workflows.
Cross-Functional Collaboration: Partner with NetOps, SRE, SecOps, Cloud, and Lines of Business to translate requirements into architecture and measurable outcomes.
Blueprints & Standards
Define baselines for telemetry and data collection:
SNMP polling and SNMP traps
Syslog ingestion and correlation
Flow data (NetFlow, sFlow, IPFIX, etc.)
Packet capture tools for deep traffic analysis
Integration with vendor-based controllers and SaaS platforms
Define tooling standards across platforms such as:
Spectrum, DX NetOps, NFA
Big Switch / DMF, CVP / CVaaS / DCNM
DNAC / CatC, NetScout / GigaMon
Prime / Airwave / CV-Cue
Enterprise Impact:
Lead resolution of complex challenges requiring deep evaluation across multiple domains.
Translate strategic business objectives and enterprise technology landscape into engineering solutions.
Provide vision and technical direction to leadership for innovative, large-scale solutions.
Operational Excellence:
Optimize processes and drive robust automation.
Identify inefficiencies and promote continuous improvement.
Leadership & Mentorship:
Align stakeholders through clear technical communication.
Mentor teams and deliver knowledge transfers to upskill SMEs.
Present technical concepts to senior leaders.