Principal Engineer, Digital Small & Medium Enterprise

Berkshire Hathaway Specialty Insuance•Boston, MA

39d•$150,000 - $180,000

About The Position

BHSI is seeking a Principal Engineer to join our Digital SME Technology team. This senior role combines hands-on expertise with Duck Creek Policy Administration and day-to-day delivery leadership. You will serve as the senior technical leader for an Agile team (and portable across others as needed), ensuring code quality, delivery velocity, and platform performance while mentoring developers, collaborating across business and technology teams, and working with vendors and partners. The role will provide direction across configuration, integration, and solution design within Duck Creek Technologies insurance software solutions, while ensuring alignment with enterprise architecture and compliance standards. A critical part of this role is enabling reuse of the Duck Creek product chassis to support both near-term delivery and long-term platform evolution, while collaborating with Product, Architecture, and Program Management to ensure solutions are efficient, reliable, and intuitive for underwriters, operations teams, and distribution partners.

Requirements

10+ years of software engineering experience with a track record of delivery leadership.
7+ years of hands-on Duck Creek Policy Admin experience (Policy, Author, Page Builder) with strong knowledge of underwriting, rating, and forms.
Proven leadership of Agile delivery teams; ability to mentor, motivate, and hold teams accountable.
Proficiency in SQL Server, integrations, and performance optimization.
Strong communication skills with the ability to explain technical solutions to business stakeholders.

Nice To Haves

Experience with Duck Creek Active Delivery is highly desirable.
Familiarity with Microsoft technologies and cloud environments (Azure, .NET frameworks, API integrations, event-driven design) is a plus.
Prior P&C insurance domain experience strongly preferred.

Responsibilities

Act as the senior technical leader for Duck Creek delivery, guiding their assigned Agile team in sprint planning, refinement, and execution.
Translate complex business requirements into actionable technical stories and designs.
Remove blockers, set clear technical goals, and ensure delivery outcomes align with business value.
Ensure Duck Creek solutions are delivered with speed, quality, and reusability to support rapid go-to-market timelines.
Lead design and development for Duck Creek Policy, Author, and Page Builder (including manuscripts, inheritance, forms, rating, XSLT, SQL procedures, user admin, and skins).
Debug and resolve high-complexity issues and performance bottlenecks.
Review and contribute code, ensuring adherence to best practices and maintainability standards.
Mentor and coach developers within their Agile team while sharing Duck Creek expertise and best practices across the broader delivery group.
Collaborate with QA on automation, performance testing, and quality improvements.
Partner with Product Owners, Program Managers, and Business SMEs to ensure requirements are well understood and designs support efficient delivery.
Work closely with vendors and external partners to ensure alignment and successful delivery outcomes.
Champion delivery efficiency through reusability, standardization, and quality practices.
Recommend process and tooling improvements to enhance delivery velocity.
Provide input into architecture and solution design, ensuring development teams can execute effectively within established patterns.
Support production readiness and contribute to incident resolution when needed, ensuring stability and continuity of delivery.