Principal Engineer, Customer Identity Platform Engineering

Resmed • San Diego, CA

1d

About The Position

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise. The Global Technology Services organization powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver, and manage a portfolio of data management platforms and mobile offerings supporting our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise. Let’s talk about the team and you: The Digital Platform Engineering team is focused on building world-class platforms in the cloud, with capabilities and processes that enable our engineers to focus on delivering innovative customer-facing features. Our digital platform comprises of company-wide engineering capabilities like Data Platform, AI Platform, Customer Identity Platform, DevX platform etc. and serves a variety of internal and external developers and services by creating secured paved roads for our cloud assets, building fully automated CICD pipelines, and enabling fast experimentation for our data science services. As a Principal Engineer of Identity Platform Engineering at ResMed, you will enable ResMed to securely and seamlessly manage customer identities by providing a robust, scalable, and user-friendly platform that ensures the privacy, security, and trust of customer data . A Principal Engineer building a customer identity platform has a critical role in ensuring the system is secure, scalable, and user-friendly. If you are hands on, passionate about system design and architecture, data-driven decision making and developing platform products, this job is for you!

Requirements

• Bachelor’s degree in Computer Science or Computer Engineering or equivalent combined education and experience.
• 15+ years managing and operating SaaS applications in production environments.
• Deep Knowledge of Identity & Access Management (IAM). Expertise in IAM protocols, technologies, and best practices.
• Experience with APIs and 3rd-party API adoption. Hands on ability to demonstrate what good looks like.
• Strong technical abilities with experience in distributed systems design and scale.
• Work experience in two or more of: Unix/Linux, Distributed Systems, AWS/GCP, Kubernetes/Container platforms-based software development
• Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools
• Record of improving your team through your leadership and mentoring. Helping the team see their path for growth.

Responsibilities

• Architectural Blueprint . Architecture and documentation that outlines the components of the customer identity platform. This includes the overall structure of the system, including authentication, authorization, user management, data flow, integration points, and security layers.
• Security Design & Policies . Comprehensive security strategy and implementation plan. This would cover secure data storage, encryption (at rest and in transit), multi-factor authentication (MFA), session management, identity proofing, and compliance with standards like GDPR, CCPA, or HIPAA.
• Authentication & Authorization Module . A robust authentication (AuthN) and authorization (AuthZ) module that supports various login methods (e.g., social login, SSO, passwordless). Integrating protocols like OAuth 2.0, OpenID Connect, and SAML for authentication. Role-based or attribute-based access control for authorization.
• API & SDKs for Identity Management . Well-documented APIs and SDKs that enable other teams or external partners to interact with the identity platform. REST or GraphQL APIs for account creation, login, password resets, access control, and token management. Clear versioning, rate limiting, and backward compatibility.
• Data Migration & User Onboarding Strategy . A strategy for migrating existing user data (if applicable) to the new platform and onboarding new users.
• Performance & Scalability Strategy . Detailed performance benchmarks and scalability planning. Ensure the platform can handle high concurrency, large user volumes, and peak traffic loads without performance degradation.
• Compliance & Auditing Tools . Tools and features that ensure compliance with industry regulations and internal policies.
• Monitoring, Alerting & Incident Response Documentation & Knowledge Sharing . Technical documentation for developers, onboarding guides for users, and architecture and design documents for stakeholders.
• Testing & Quality Assurance . A test suite that includes unit tests, integration tests, and security tests.
• Roadmap for Future Enhancements . A strategic roadmap for platform enhancements and continuous improvement.
• Business Acumen: Understanding of the business goals and the ability to align technology solutions with strategic objectives.
• Communication and Collaboration: Excellent communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audience
• Action Oriented - Driven, motivated team player with a Get Stuff Done mentality!

Benefits

• comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
• Employees receive fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees