Principal Digital Accessibility Manager

T-Mobile•Bellevue, WA

About The Position

This role ensures digital accessibility across products and services to support inclusive experiences for all users, including those with disabilities. It leads accessibility initiatives by collaborating with cross-functional teams to integrate accessibility into design, development, and testing processes. The role combines technical expertise in accessibility standards and software development with strong communication to influence organizational practices. Success is measured by the adoption of accessibility best practices, reduction of barriers, and improved accessibility compliance across products. The work enhances user experience and organizational commitment to accessibility, benefiting customers and employees alike.

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
7-10 years • A relevant combination of education and experience in front end development.
Expert level understanding of HTML, CSS, working knowledge of JavaScript and a reasonable familiarity with frontend frameworks like, Angular or React.
Ability to demonstrate strong knowledge of WCAG, ARIA, and how assistive technologies work.
Strong organizational skills combined with a self-motivated, self-starter, go getter
Has experience working in an agile team and/or cross teamwork environment
At least 18 years of age
Legally authorized to work in the United States

Responsibilities

Be the technical lead for a team of highly qualified digital accessibility coaches, help assign the work, support the work, ensure alignment with the different product teams being supported, help ideate and support tools creation, and be the overall contact person on digital accessibility.
Lead cross-functional collaboration to embed accessibility requirements throughout the software development lifecycle, ensuring compliance and inclusivity
Provide training, coaching, and technical guidance to product teams to build internal accessibility expertise and ownership
Conduct accessibility assessments using automated tools and manual reviews to identify and prioritize issues for resolution
Monitor industry accessibility standards and trends to inform continuous improvement and innovation in accessibility practices
Communicate accessibility strategies and progress to senior leadership and stakeholders to align organizational goals
Also responsible for other duties/projects as assigned by business management as needed

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

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