Principal DDI Solution Engineer / Enterprise DDI Operator

Infoblox • Santa Clara, CA

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About The Position

At Infoblox, every breakthrough begins with a bold “what if.” 
What if your ideas could ignite global innovation? 
What if your curiosity could redefine the future? 

We invite you to step into the next exciting chapter of your career journey.
Bring your creativity, drive, your daring spirit, and feel what it’s like to
thrive on a team big enough to make an impact, yet small enough to make a
difference. Our cloud-first networking and security solutions already
protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to
push that influence even further. Join us and discover how far your bold “what
if” can take the world, your community, and your career. 

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best
Place to Work 2025, Great Place to Work-Certified in five countries, and honored
by Cigna as a Healthy Workforce honors for three consecutive years; and what we
build is world class: named CybersecAsia’s Best in Critical Infrastructure
2024 — clear evidence that when first-class technology meets empowered talent,
remarkable careers take shape. So, what if the next big idea, and the next great
career story, comes from you? Become the force that turns every “what if” into
“what’s next.”

In a world where you can be anything, Be Infoblox.

We are looking for a Principal DDI Solution Engineer with deep, hands-on
experience operating DNS, DHCP, and IP Address Management (DDI) in large
enterprise or service provider environments. This role brings the voice of the
operator directly into engineering, ensuring our platforms are designed for
real-world deployment, operational simplicity, and enterprise-scale reliability.
The ideal candidate has firsthand experience running DDI infrastructure in
complex environments and understands the operational realities of managing
critical network services at scale.

You will work closely with Engineering, Product Management, Architecture, and
Support to shape the evolution of Universal DDI, validate design decisions, and
ensure our platform delivers exceptional operational outcomes for customers.

As the platform evolves, this role will also help drive the next generation of
DDIOps — intelligent, automated operations for DNS, DHCP, and IPAM environments.

Requirements

• 15 or more years of experience operating DNS, DHCP, and IPAM infrastructure in enterprise, cloud, or service provider environments
• Experience managing large-scale distributed DDI deployments
• Experience operating or integrating Infoblox or comparable enterprise DDI platforms
• Deep expertise in DNS architecture and operations
• Strong understanding of DHCP infrastructure and IP address management workflows
• Experience with network automation, APIs, and infrastructure-as-code practices
• Familiarity with hybrid cloud networking across AWS, Azure, and GCP
• Ability to translate operational challenges into product improvements
• Strong communication skills and ability to collaborate across engineering, product, and customer-facing teams
• Passion for improving customer experience, reliability, and operational simplicity

Responsibilities

• Provide real-world operational insight into the design and development of Universal DDI services
• Ensure product capabilities align with how enterprises deploy, automate, secure, and operate DDI infrastructure at scale
• Participate in architecture and design reviews to validate operability, reliability, automation readiness, and scalability
• Act as an internal “Customer Zero” for Universal DDI, validating operational workflows and deployment models before product release
• Recreate real-world enterprise environments to test multi-site, hybrid cloud, and multi-realm DDI deployments
• Validate automation workflows, API integrations, and operational tooling from the perspective of a real operator
• Partner with engineering teams to define capabilities that enable AI-assisted and automated DDI operations (DDIOps)
• Collaborate with Product Management and Architecture to shape roadmap priorities based on real operational needs
• Work with Support and Field Engineering to incorporate lessons learned from real customer deployments
• Define best practices for automation, observability, reliability, and lifecycle management of modern DDI environments
• Validate failure scenarios, scaling behavior, and operational recovery processes

Benefits

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $195K - $300K plus bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed