Principal, Data and Digital, Account Management

Vizient

About The Position

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will manage Vizient Data & Digital relationships across an assigned book of accounts. You will be the primary point of contact for Vizient’s Data & Digital subscriptions, including market-leading data & analytics solutions to inform cost, quality, and market growth decisions. As a strategic partner to your assigned client base, you will manage renewals of existing contracts while working collaboratively with colleagues across Vizient to expand to additional products and services.

Requirements

Relevant degree preferred, advanced degree a plus
10 or more years of relevant experience required.
Experience in account management and building strategic partnerships with c-suite required.
Proven track record in managing complex multiple accounts and driving revenue required.
Excel at strategic planning, developing actionable plans, and mitigating risks.
Possess an executive presence with excellent communication and presentation skills.
Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables

Nice To Haves

Healthcare clinical and operational experience preferred.

Responsibilities

Develop and maintain a strong network of relationships at assigned accounts, emphasizing quality, operations, and strategy decision-makers.
Provide data-driven insights and market intelligence to differentiate Vizient as a trusted advisor and leading performance improvement partner for leading hospitals and health systems.
Provide proactive thought leadership and convincing insights that compel decision-makers to deepen engagement with Vizient and better leverage membership resources
Understand the members’ unique strategic priorities and lead the development of Data & Digital account plan, in coordination with service delivery, sales, and enterprise account teams, and manage the successful execution of the plan (with colleagues).
Identify service and solution growth opportunities, demonstrating awareness of the breadth and depth of Vizient’s Data & Digital and broader solutions.
Partner with Vizient experts to improve providers’ performance in cost, quality, and market performance (strategy).
Provide voice-of-the-customer feedback to colleagues (product management, marketing, and other senior leaders) to enhance product development.
Lead the client through the renewal contracting process and partner with colleagues in contracting, finance, legal, and service delivery to deliver on-time renewals for the member.
Proactively identify service and renewal risks. Collaborate with teams internally to develop and execute strategies to mitigate risk.
Maintain accurate renewal revenue tracking and forecasting.