Principal Customer Solutions Architect

Caylent

18h • Remote

About The Position

Caylent is a cloud native services company that helps organizations leverage Amazon Web Services (AWS) through a full range of services including workload migrations, cloud native application development, DevOps, data engineering, security, and compliance. The company operates fully remote with a global team across Canada, the United States, and Latin America, fostering a culture of technological curiosity. The Principal Customer Solutions Architect will partner with the sales team, utilizing broad and deep AWS expertise to become a trusted advisor to existing and potential customers. This role involves working with customers to determine and communicate solutions for their business goals and collaborating with AWS pursuit teams.

Requirements

• 10+ years of experience architecting, building, and operating solutions on AWS.
• 10+ years of experience with infrastructure, application, database, and/or networking architecture.
• Ability to assess and align business and technical strategy with customer needs.
• Excellent oral and written communication skills.
• Super presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences.
• Expert understanding of cloud-native patterns and Well-Architected best practices.
• Ability to travel up to 25%.

Nice To Haves

• Deep domain expertise in Application Development, Data, AI, or DevOps.
• Industry vertical expertise (e.g. FinTech, HealthCare, Oil & Gas).
• Experience with highly-available, fault-tolerant architectures.
• Experience with IT compliance frameworks and requirements (e.g. PCI, HIPAA, GDPR, security).
• Previous experience in pre-sales or equivalent company-internal strategic roadmap influence.
• AWS Solutions Architect Professional and AWS DevOps Professional, one or more AWS Specialty Certifications.

Responsibilities

• Lead deep dive discovery, architecture, and design sessions with strategic and enterprise customers and propose Well-Architected solutions.
• Act as a trusted strategic advisor for executive customer stakeholders and align technical solutions to business goals.
• Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes.
• Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement.
• Win significantly complex pursuits and interact with strategic stakeholders.
• Provide mentorship to CSA peers, and provide guidance on more complex/strategic pursuits and career growth.
• Proactively contribute to the advancement of team best practices and processes.

Benefits

• 100% remote work
• Equitable Life - Hybrid Plan
• 100% Premium Coverage for the employee and dependents
• 4% Pension match (employer contribution)
• Unlimited Vacations
• Sick Leave
• Paid Holidays
• Parental Leave
• Competitive stock options plan
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 251-500 employees