Principal Customer Debug Engineer

Advanced Micro Devices, Inc•Bellevue, WA

9d•Hybrid

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. PRINCIPAL CUSTOMER DEBUG ENGINEER THE ROLE: We are looking for a dynamic, energetic Lead / Experienced Systems Debug Engineer to join our Server Customer Engineering team. As a key contributor to the success of AMD’s product, you will be part of a leading team to drive customer issues to closure and deliver the highest quality, industry leading technologies to customers. The Systems Debug Engineering team fosters and encourages continuous technical innovation to showcase successes as well as facilitate continuous career development. THE PERSON: As a Leader in Server Customer Debug Engineering, you will drive accurate, scalable, and complete solutions to customers. In this high visibility position, your silicon and system engineering expertise will be necessary towards cusotmer enablement, debug and root cause resolution.

Requirements

10+ years of total experience inclusive of one or multiple of the following areas:
RAS (reliability, availability and serviceability) validation and debug.
PCIe/CXL functional and protocol (e.g. Gen1~Gen6) debug, including PCIe/CXL IP bring up, validation and analysis.
Memory functional and protocol validation and/or debug.
MCA/MCE (Machine check architecture and exception) validation and debug.
Experience of post silicon validation methodologies
Experience of developing programming languages such as Python scripts
Experience of handling various high-speed test and measurement equipment such as protocol analyzer and scope
Experience of X86 micro architecture
Programming/scripting skills (e.g. Python, C++, Perl, Ruby etc).
Debug techniques and methodologies

Nice To Haves

BS/MS (Computer Science, Computer Engineering, Electrical Engineering, or related equivalent)

Responsibilities

Working on RAS, PCIe, Memory, MCA, CXL and Micro-Controller related failures with customers to get problems resolved
Collaboration with AMD global teams to identify best solutions
Providing validation and debug recommendations to customers for validation, new features and debug related questions
Utilizing debug tools (e.g., debug scripts, protocol analyzers, SCAN and JTAG tools etc.) to narrow down and root cause customer failures
Debugging issues found during the process, bring-up, validation, and production phases of SOC programs
Engaging in other software/hardware/deisng teams
Leading task force and collaborative approach with multiple teams