Principal Consultant - MS (N/S Carolina)

NWN CarouselExeter, CA
6d

About The Position

The Principal Consultant role is a balanced subject matter expert in positioning and architecting multi-offering solutions and articulating the positive business outcomes those solutions provide for our customers.

Requirements

  • Experience collecting business and technical requirements at the C-level
  • Bachelor's Degree or equivalent work experience/military experience
  • 10+ years of experience with solution architecture for technology and managed services
  • 10+ years of experience working with high performing cross-functional teams
  • Experience creating business impact analysis (ROI/TCO/Value Engineering)
  • Experience presenting at the CxO Level
  • Highly flexible, self-directed and with ability to adapt in a rapidly changing environment.
  • Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
  • Ability to exercise exceptional judgment where practices and policies are not clearly defined.
  • Demonstrated ability to manage multiple competing priorities and potentially, multiple teams.
  • Excellent problem solving and negotiation skills.
  • Exceptional client facing communications and presentation skills.
  • Bachelor's Degree or equivalent work experience/military experience
  • Travel: Local driving distance on a daily basis.
  • Overtime: As required for support or implementation work.

Nice To Haves

  • IT Service Management (ITSM) certification preferred
  • At least one major vendor certification (Microsoft MCSE, MCITP, CCDA, CCNP, CCIE, CCNA, VCP, Citrix CCEA, etc.).

Responsibilities

  • Take leadership role in strategic account planning and execution that allows for multi-offering penetration, with focus on EMP and Managed Services
  • Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units
  • Influence and drive business and IT alignment within client organizations
  • Lead strategic customer envisioning workshops and related assessments
  • Operate as pseudo vCIO and/or vCTO for strategic customers
  • Develop trusted advisor status and become strategic leader among client’s other partners and vendors
  • Create and maintain strategic relationships to include facilitating meetings, quarterly business reviews, and strategic briefings to enhance generating valuable exchanges
  • Participate in Offering Boards with the respective leads of NWN's offerings to provide feedback and gain knowledge tied to road map, vision, and strategy
  • Coach/Mentor/Support NWN Business Architect (BA) team
  • Understand and articulate at the expert level all NWN service offerings and capabilities.
  • Maintains knowledge of market trends, technology trends, business challenges and priorities.
  • Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
  • Optimizes and leverages available systems, tools, and resources including project tracking and reporting tools.
  • NWN pipeline reporting within the account to the Sales Management team.
  • Other responsibilities as assigned.

Benefits

  • At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!
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