Principal Consultant, Maritime Accounts

Yeo & Yeo HR Advisory Solutions • Seattle, WA

1d • Remote

About The Position

We're seeking a motivated Principal Consultant to manage our on-going relationships with our Maritime customers where you drive account strategy, guide high-performing delivery teams, and shape new opportunities to modernize how these vital organizations operate. This is a strategic leadership role focused on customer success, engagement growth, and operational excellence.

Requirements

• Prior experience in a highly regulated industry, with experience in maritime highly preferred.
• Experience in customer-facing roles, with strong team and engagement leadership
• Proven track record of growing accounts and securing repeat business through exceptional service delivery
• Ability to work in a remote environment, and travel to company and customer sites such as shipyards from time to time
• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or a related field (or equivalent experience)
• Candidates live in the Portland area. (We will also consider San Diego, CA, Seattle WA, and Norfolk VA)

Nice To Haves

• Experience or understanding of Agile concepts and work in relevant frameworks (e.g., Scrum, Kanban, SAFe, DevOps, ITSM)
• Experience with Atlassian products, including Jira Software, Jira Service Management, Jira Align, Confluence, Bitbucket, Trello, and Access
• Knowledge of project management concepts and tools
• Hands-on experience with IFS products and modules, or other ERP systems, in both remote and cloud deployments
• Experience in enterprise program governance, project and portfolio management, and PMO’s
• Certifications and accreditations in Atlassian, IFS, SAFe, ITIL, and PMP

Responsibilities

• Manage and grow a portfolio of maritime and naval sector customers, ensuring high satisfaction, renewal, and expansion
• Drive solution design and execution—from initial scoping to post-implementation support and enablement
• Lead discovery and engagement efforts, identifying new opportunities for products and services
• Partner with customers to uncover operational challenges and improvement opportunities, offering recommendations and insights informed by best practices and industry trends
• Analyze and assess business processes, systems, and workflows, identify gaps, and contribute to the prioritization of process improvements
• Lead teams of consultants and technical specialists, setting direction and ensuring excellence in delivery

Benefits

• Join Oxalis and be part of a team that’s transforming how regulated industries operate through cutting-edge solutions.
• Here, leadership means driving innovation and owning your impact; empathy shapes our collaborative, people-first culture; growth is constant as you develop alongside brilliant minds; quality defines everything we deliver; and curiosity fuels our drive to solve complex challenges.
• If you're passionate about making a real-world difference and thrive on pushing boundaries, Oxalis is where your journey begins.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level