Principal Compass Call Field Service Representative

BAE Systems•Waco, TX

1d•Onsite

About The Position

This role is a full-time, onsite position at a BAE Systems facility, requiring 100% in-person collaboration. BAE Systems is a defense, aerospace, and security company focused on advanced electronics, including threat detection and countermeasure solutions across air, land, sea, and space. The company emphasizes innovation, a flexible work environment, and a mission to "Protect Those Who Protect Us®." Within Countermeasure & Electromagnetic Attack Solutions (CEMA), the focus is on providing next-generation electronic warfare capabilities to enhance mission survivability. The Principal Compass Call Field Service Representative (FSR) will provide technical support to the USAF on the flight line and perform component repair on select Prime Mission Equipment. The position requires in-depth knowledge of Air Force maintenance methodologies, technical analysis of product implementations, troubleshooting, and assessing product needs. The FSR will also provide over-the-shoulder training for USAF EW Maintainers, contribute to technical documents, and collaborate with engineers to resolve field issues. The role may involve rotational support for various shifts, including weekends, and deployments ranging from one to twelve consecutive weeks to both CONUS and OCONUS locations.

Requirements

Bachelor’s degree in a technology related field such as Electrical /Software Engineering and/or 6 years of equivalent work experience
Anticipate Field Travel to be approximately 25%
Willing and Qualified to Deploy in support of Program OCONUS Requirements
Flexible work schedule based on flight operations/work requirements
Active Secret eligible to obtain a DoD TS/SCI security clearance, within a reasonable amount of time, determined by business need (US Citizenship required)
4 or more years of related work experience with Compass Call Systems
Must possess strong organizational and intermediate EW, IR, RF electrical troubleshooting, maintenance, and fault isolation abilities
Must be proficient in the operation of Test equipment, such as: Network Analyzers, Signal Generators, and Oscilloscopes

Nice To Haves

Security+ Certification
Experience with Compass Call Weapon System in the Mid Baseline 2 configuration and able to become proficient in future Baseline operations
HVAC Experience
Experience as a Compass Call Combat Systems Electronics Technician, Component Repair and/or Field Service Representative
Knowledge of the Air Force 755th Maintenance organization and Component Repair Operations

Responsibilities

Provide technical support to the USAF on the flight line
Perform component repair on select Prime Mission Equipment
Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations
Troubleshoot technical problems and issues
Determine technical solution in accordance with product and customer specifications
Recommend actions to company or customer representatives
Assess product needs in accordance with customer specifications
Provide over the Shoulder training for the USAF EW Maintainers
Provide Input and recommendations to Technical Documents
Interface with engineers as required to identify, report, and resolve issues in the field
Perform preflight activities and Line Replaceable Unit Maintenance
PME System Start Up/Shutdown
Built In Test (BIT) knowledge
BIT execution
BIT results interpretation
System alignments
System troubleshooting and repair
System scheduled maintenance
Following Air Force and engineering Job guides and manuals

Benefits

Health insurance
Dental insurance
Vision insurance
Health savings accounts
401(k) savings plan
Disability coverage
Life insurance
Accident insurance
Employee assistance program
Legal plan
Discounts on home, auto, and pet insurance
Paid time off
Paid holidays
Paid parental leave
Military leave
Bereavement leave
Applicable federal and state sick leave
Company recognition program to receive monetary or non-monetary recognition awards
Other incentives may be available based on position level and/or job specifics