Principal, CoE Business Systems Analyst

Intuitive Surgical•Sunnyvale, CA

43d

About The Position

The Principal of the Center of Excellence (CoE) - Logistics will lead the strategic development and execution of digital and operational capabilities across the Global Logistics function. This senior leadership role is responsible for defining and driving the vision of a digitally enabled, high-performing logistics network aligned with Industry 4.0 principles and SCOR (Supply Chain Operations Reference) methodology. The role serves as a strategic bridge between Logistics, IT, and peer Centers of Excellence (Planning, Sourcing, and Manufacturing), ensuring harmonized systems deployment, cross-functional collaboration, and scalable process innovation. The successful candidate will champion business systems such as SAP, TMS, eWMS, and next-generation warehousing solutions to enable visibility, network optimization, and exceptional customer experience.

Requirements

Minimum of 12 years of progressive experience in logistics, supply chain, or business systems roles with a demonstrated track record of driving enterprise-level improvements (>$100K value projects).
7+ years of experience leading large-scale business system implementations in collaboration with IT (e.g., SAP, Oracle, TMS).
Proven experience in managing teams (3-7+ FTEs) and leading cross-functional initiatives with measurable outcomes.
Strong familiarity with digital tools across the logistics stack: ERP, TMS, WMS, EDI, ASN, BI analytics.
Demonstrated application of Lean, Six Sigma, and continuous improvement methodologies in operational environments.
Bachelor's degree in Supply Chain, Engineering, Business, or related field required.
Strategic thinking and systems-level perspective
Digital fluency and comfort with emerging logistics technologies
Change leadership and cross-functional influence
Strong analytical and critical thinking skills
Excellent communication, facilitation, and stakeholder management capabilities
Ability to distill complex concepts into actionable strategies
Ability to travel domestically and internationally as required to support global initiatives and attend industry forums or conferences.

Nice To Haves

Experience with SCOR model integration is highly desirable.
Master's degree preferred.
Industry certifications such as APICS CSCP, CPIM, or Lean Six Sigma are a strong plus.
Evidence of ongoing professional development in supply chain digital transformation, Industry 4.0, or smart logistics.

Responsibilities

Define, develop, and maintain the long-term strategic vision and roadmap for the Global Logistics CoE, ensuring alignment with enterprise digitalization goals and future-state supply chain capabilities.
Champion the adoption of SCOR-based process frameworks to drive maturity, benchmarking, and continuous improvement initiatives.
Translate Industry 4.0 logistics trends into practical roadmaps, enabling automation, data-driven decision-making, and real-time network visibility.
Lead the evaluation, selection, and implementation of logistics-focused business systems (ERP, TMS, WMS, EDI, ASN), ensuring scalability, configurability, and integration across global platforms.
Drive cross-functional blueprinting efforts to support global deployments, with particular focus on standardization, automation, and OCM (Organizational Change Management).
Partner with IT to align business requirements with application roadmaps, prioritizing functionality that improves end-to-end supply chain efficiency and responsiveness.
Partner with leaders of other CoEs, IT organization, and business SMEs to identify systemic improvement opportunities and synchronize execution plans.
Facilitate alignment with cross-functional leadership to drive shared accountability for transformation outcomes, metrics adoption, and value realization.
Own and evolve logistics performance measurement frameworks, including KPI definition, tracking, and benchmarking.
Lead efforts to analyze logistics network inefficiencies, enabling proactive redesign and capability building in areas such as last-mile delivery, inventory visibility, and demand responsiveness.
Build and mentor a high-performing CoE team with strong analytical, technical, and operational expertise.
Develop training frameworks and SOPs that foster scalable knowledge transfer and sustain process improvements globally.