Principal Business Manager, Prime Video Personalization & Discovery

Amazon • Seattle, WA

9d

About The Position

Prime Video is a first-stop entertainment destination offering customers a vast
collection of premium programming in one app available across thousands of
devices. Prime members can customize their viewing experience and find their
favorite movies, series, documentaries, and live sports – including Amazon MGM
Studios-produced series and movies; licensed fan favorites; and programming from
Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+.
All customers, regardless of whether they have a Prime membership or not, can
rent or buy titles via the Prime Video Store, and can enjoy even more content
for free with ads.

Are you interested in shaping the future of entertainment? Do you want to
invent, disrupt and redefine what entertainment means for fans, creators, and
communities all around the globe?

As part of the Prime Video team, you’ll get to work on projects that are
fast-paced, challenging, and varied. Also, you’ll get to experiment with new
possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to
make Prime Video even better for our customers. With global opportunities for
talented creatives, technologists, marketing professionals and so much more, you
can decide where a career with Prime Video takes you!

We are seeking an exceptional Principal Business Manager to support the VP of
Prime Video Personalization and Discovery (PVPD) and its senior leadership team.
This role is essentially a chief of staff role serving as a direct extension of
the VP. They will report to and support the VP in the day-to-day management of
business and operations. The role is critical in driving operational excellence
across a highly dynamic technical organization.

We’re looking for a tenacious self-starter with attention to detail to drive the
rhythm of the business in operations and prioritization, run strategic programs
to engage our internal customers and partners, and strategically plan with
senior leadership to achieve results as we continue to scale. You should have a
passion for long term strategies, tactical planning and execution, and complex
problem solving. The individual in this role must have strong writing skills, be
a natural collaborator, an ability to technically dive deep while having a sharp
business acumen, work with diverse teams and businesses, and Invent and Simplify
to create scalable mechanisms.

You must have a track record of understanding customer needs and delivering
solutions to address those needs, as well as thrive in a dynamic,
fast-paced environment while balancing a mix of program, operational, and
strategic responsibilities.

The ideal candidate will have proven executive-level communication skills, be
organized, detail-oriented, have a knack for problem solving and enjoy helping
others. Additionally, this role must uphold a high standard of integrity and
discretion and tactfully handle high-level confidential matters.

Requirements

• 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience
• Experience managing, analyzing and communicating results to senior leadership
• Experience owning program strategy and end to end delivery
• Experience using data and metrics to drive improvements
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• 7+ years of progressive business management, operations, program/project, or consulting experience
• Experience directly supporting senior level executives
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience managing programs across cross functional teams and building sustainable processes

Nice To Haves

• Proven track record of success in fast-paced, high-growth environments
• Demonstrated strong interpersonal and relationship building skills with proven ability to deliver results across multiple groups and disciplines
• Meaningful experience as a change agent leading organizational transformation
• Excellent written and verbal communication skills with ability to influence at all levels
• Strategic thinker with highly developed analytical and critical thinking abilities, including experience informing strategy and roadmap decisions
• Track record of leading by example, creating ownership, and driving personal commitment across teams

Responsibilities

• Serve as primary business partner to VP of PVPD and senior leadership, managing executive priorities, strategic initiatives, and preparing briefings for L10+ audiences
• Drive cross-functional coordination, communication, decision management and stakeholder relationships across Prime Video and broader Amazon organizations
• Engage with finance, recruitment, HR, PR to drive broader org initiatives
• Design and implement scalable processes, governance frameworks, and reporting structures that support operational excellence and organizational growth
• Facilitate clear communication across all levels, translating complex technical concepts for executive audiences and leading staff discussions, offsites, and cross-team meetings
• Support strategic planning including goals management, resource planning, OP1/OP2/3YPs, and for business and operational reviews
• Lead high-visibility cross-functional initiatives and special projects, ensuring timely delivery of commitments and coordinating complex technical programs
• Proactively identify operational challenges, efficiency opportunities and drive accountability on strategic initiatives to improve performance and success of the organization

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed