Principal Associate, Legal Operations (Hybrid)

Capital One • McLean, VA

1d • $109,900 - $150,500 • Hybrid

About The Position

Principal Associate, Legal Operations (Hybrid) This position will drive execution of strategies for managing the portfolio of law firms supporting the Capital One Legal Department. In this capacity, the candidate will collaborate with internal and external parties at all levels and manage multiple projects simultaneously. The individual will deliver governance of the outside counsel management program, including tracking legal spend and pricing, law firm staffing, performance and other metrics, as well as helping to implement a well-managed strategy for engagement and management of outside counsel. This role requires cross-functional coordination to ensure alignment with both departmental and company objectives. This position is also responsible for identifying risks and enhancement opportunities, supporting the development and improvement of processes and controls, and providing training as necessary.

Requirements

• Bachelor’s Degree or military experience
• At least 3 years of experience in legal operations, supplier management, law firm administration, project management, process management or risk management
• At least 1 year of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite
• At least 2 years of experience in developing presentation or reporting materials

Nice To Haves

• 4+ years of legal operations, supplier management, law firm administration, project management, process management or risk management
• 1+ year of experience working with Tableau or other data visualization tools
• 2+ years of experience supporting, partnering, and interacting with internal business clients
• Strong knowledge of legal operations functions, including legal technology, spend management and process improvement
• Experience working with legal technology platforms (e-billing, matter management, workflow automation)
• Relevant risk, process, or program management certification(s)
• Excellent analytical and problem solving skills
• Strong written and verbal communication skills at all levels, including when working with sensitive and confidential matters
• Ability to multi-task accurately, while demonstrating flexibility with changing priorities

Responsibilities

• Formulate and recommend solutions and improvements designed to enhance the program and align with overall company strategy and industry best practices
• Develop and disseminate reporting and data analysis to optimize outside counsel spend and performance, and perform spend and budget data analysis, as appropriate
• Prepare and deliver presentations and reporting to Accountable Executives on third party oversight and governance-related topics
• Develop strategies, provide recommendations, and implement metrics to track supplier performance, risk, and industry benchmarking
• Deliver audit requests and provide project management support to Legal Department projects as needed
• Contribute to enhancing Legal’s operational effectiveness by identifying new processes, best practices, and technology system enhancements
• Develop and maintain training materials, process documentation, and other resources related to outside counsel management processes, ensuring that Legal Department individuals and business associates are appropriately trained and adhering to process expectations
• Collaborate with Enterprise Supplier Management (ESM) to ensure execution of Third Party Management requirements for Legal suppliers
• Cross-functionally partner with Legal partners to support effective operations on third party oversight-related deliverables
• Manage multiple tasks independently to meet deadlines
• Ensure data accuracy across multiple systems and reports

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees