Principal Analyst Supply Chain | Reverse Logistics (Returns, Repair, Liquidation)

T-Mobile•Coppell, TX

17h•Onsite

About The Position

This role provides business leadership by solving large, complex problems and making recommendations with well-supported rationale and a deep understanding of organizational impacts (people, process & technology). The Principal Analyst leads multiple complex, cross-functional initiatives concurrently to deliver innovative solutions and new capabilities. The position requires deep business knowledge in multiple relevant disciplines, strong technical aptitude, exceptional critical thinking skills, and the ability to drive innovation. The individual will monitor industry trends and technology advancements to develop a point of view on their application at T-Mobile, using this knowledge to develop new concepts and inspire others. This role may also involve managing a team of contract resources on either a short-term (project) or long-term (outsourced support team) basis. This position is based in Coppell, TX, with a five-day per week onsite requirement at the Distribution Center; remote work is not available.

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
Critical Thinking: Ability to apply experience, reasoning and logic to new or unfamiliar ideas or situations and provide an unbiased analysis; Self-directed, self-disciplined, self-monitored, and self-corrective thinking
Problem Solving: Uses an orderly approach to assess the situation, identify alternatives, understand implications and determine the best solution to complex problems and opportunities
Management: Ability to direct projects, processes and teams to deliver desired outcomes; Proactively identifies risks and opportunities and develops mitigation plans; Manages direct reports of contract resources as assigned; Manages relationships with 3rd-party partners; Mentors and participates in the development of junior members of the team
Leadership: Ability to lead both formal and informal teams that may consist of functional or cross-functional cohorts
Communication: Excellent verbal and written communication skills; Ability to create effective presentations; Ability to effectively facilitate meetings or deliver training on new capabilities; Ability to synthesize complex concepts and communicate them effectively to any audience from individual contributors up to VP+ level; Ability to effectively describe business capability needs so that technical resources can translate into solution requirements; Ability to document business processes to support sustainable capabilities
Innovation: Delivers revolutionary solutions by looking at problems differently, applying insights from internal and external resources and applying principles of concepts like design thinking; Challenges the status quo and provides alternate perspectives to support balanced decisioning
Influencing: Applies proven approach and well thought out plan to socialize, gain alignment and support necessary to deliver positive business outcomes
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Acceptable areas of study include Business, Finance, Engineering, Management, Mathematics, Operations Management or related field
7-10 years Relevant supply chain business experience in multiple supply chain disciplines (Planning, Forecasting, Allocation/Replenishment, Operations)
Training and application of Six Sigma, Lean, Design Thinking and other methodologies a plus

Responsibilities

Leads large cross-functional initiatives to solve complex business problems and deliver innovative solutions
Drives development of future project roadmap including sequencing and priority based on sound judgement
Provides first line of support for the business for system and process issues & opportunities
Provides analysis, recommendations and thought leadership to inform, engage & influence audiences from peers through senior leadership
Leads both formal and informal teams of internal and/or external resources (consultants, outsourced support team, 3rd-party partners) to deliver results