Principal Analyst II

Western Alliance Bank

2d•Remote

About The Position

As a Principal Analyst II, you'll lead cross-team activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit, or can accelerate, the business and technology strategy, develop options/approaches to improve business outcomes, and drive implementation of solutions to achieve desired results. You'll lead and facilitate activities related to definition, development, and testing of new products and services, both customer facing and internal, that support the business and technology strategy. Additionally, you'll work to gain SME understanding of current state processes, practices, and/or metrics, investigate root cause of any deficiencies. The Principal Analyst II is also accountable for leading activities that engage enterprise subject matter experts and stakeholders to tackle complex issues and opportunities that require significant coordination or alignment across different business units. Additionally, this role is accountable for understanding the problem statement or opportunity while providing the solution options or recommendations to address the problem statement or opportunity. Accountability for the identification, socialization, and gathering of necessary approvals for the upkeep of KRIs, KPIs, and Operational Metrics, is also a key part of this role. Additionally, you drive activities to develop new processes, practices, and/or metrics to address identified gaps or opportunities that are articulated through quantitative measures. Lead on large programs & expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy. Collaboratively break work into actionable stories, commit to delivering them within the sprint, and surface blockers, issues, and risks early so the team can adapt quickly. Lead discussions with stakeholders & subject matter experts as required to facilitate business outcomes to provide options, recommendations, and action plans to solve issues that impede progress. Define and complete critical documentation of all artifacts to meet project objectives. Structure content and narratives to effectively communicate learnings, findings, impacts, & next steps with subject business or project stakeholders that facilitates data driven decisions to be made. Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications. Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance. Function as the Subject Matter Expert for Corporate Trust systems, providing guidance on design, configuration, and process improvements. Translate business needs into detailed system requirements, user stories with detailed acceptance criteria, and technical documentation to support effective development and testing. Leverage collaboration tools such as Azure DevOps (ADO) and Confluence for workstream management and stakeholder communication. Continuously seek opportunities to improve solution delivery practices and tools within the digital banking team.

Requirements

10+ years of related experience.
Bachelor's degree in related field required.
Advanced to expert knowledge of general Financial Services or Banking is preferred.
Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Expert in process and data analysis within multiple domains or functional areas with deep critical thinking skills.
Experience working as a SME across several domains or functional areas.
Proven ability to translate complex business needs into comprehensive system requirements and articulate application configurations that meet both operational and regulatory standards.
Hands-on experience with Agile methodologies, including adapting to evolving requirements and supporting iterative development cycles.
Experience collaborating with engineers and QA team members to ensure end-to-end quality, integration and automation.
Advanced speaking and writing communication skills.
Occasional travel required.

Nice To Haves

Previous leadership experience preferred.

Responsibilities

Lead cross-team activities to review current processes and metrics that support operational effectiveness.
Identify constraints or opportunities that inhibit, or can accelerate, the business and technology strategy.
Develop options/approaches to improve business outcomes.
Drive implementation of solutions to achieve desired results.
Lead and facilitate activities related to definition, development, and testing of new products and services.
Gain SME understanding of current state processes, practices, and/or metrics, investigate root cause of any deficiencies.
Engage enterprise subject matter experts and stakeholders to tackle complex issues and opportunities that require significant coordination or alignment across different business units.
Understand the problem statement or opportunity while providing the solution options or recommendations to address the problem statement or opportunity.
Identification, socialization, and gathering of necessary approvals for the upkeep of KRIs, KPIs, and Operational Metrics.
Drive activities to develop new processes, practices, and/or metrics to address identified gaps or opportunities that are articulated through quantitative measures.
Lead on large programs & expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy.
Collaboratively break work into actionable stories, commit to delivering them within the sprint, and surface blockers, issues, and risks early so the team can adapt quickly.
Lead discussions with stakeholders & subject matter experts as required to facilitate business outcomes to provide options, recommendations, and action plans to solve issues that impede progress.
Define and complete critical documentation of all artifacts to meet project objectives.
Structure content and narratives to effectively communicate learnings, findings, impacts, & next steps with subject business or project stakeholders that facilitates data driven decisions to be made.
Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications.
Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.
Function as the Subject Matter Expert for Corporate Trust systems, providing guidance on design, configuration, and process improvements.
Translate business needs into detailed system requirements, user stories with detailed acceptance criteria, and technical documentation to support effective development and testing.
Leverage collaboration tools such as Azure DevOps (ADO) and Confluence for workstream management and stakeholder communication.
Continuously seek opportunities to improve solution delivery practices and tools within the digital banking team.