Principal, Account SE - State & Local Government

Salesforce•Denver, MN

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 05/15/2026. Want to drive data and agentic innovation in government? Join Salesforce’s Global Public Sector Solution Engineering team and help institutions modernize operations, enhance learner experiences, and improve engagement through cutting-edge technology. This role is with a team focused on bringing Data, Strategy & Innovation to State & Local Governments with industry-leading tools including Tableau, MuleSoft, Salesforce Data360, and Informatica. In a fast-paced, results-driven environment, your ability to bridge technology and strategy will be key. You’ll lead technical conversations, articulate business value, and build trust with institutions seeking to innovate. If you thrive on solving complex problems and driving meaningful change, this role is for you.

Requirements

Able to travel as needed for client meetings, presentations, and industry events, approximately 40%.
7+ years of combined experience working with data analytics and/or integration solutions, or other Salesforce solutions.
5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
Artificial Intelligence experience and/or Data Certifications related to generative AI and LLM concepts.
Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context.
Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, value-driven narratives for stakeholders at all levels.
Proven ability to lead discovery sessions, understand institutional challenges, and craft tailored solutions that drive digital transformation in higher education.
Experience with RFP and proposal processes, including developing responses that align with institutional needs and Salesforce’s value proposition.
Strong time management and prioritization skills, with the ability to manage multiple engagements in a fast-paced sales environment.
Curiosity and passion for technology, with a desire to continuously learn, experiment, and stay ahead of industry trends in education and CRM solutions.
Collaborative mindset, able to work cross-functionally with sales, professional services, product teams, and partners to deliver customer success.

Responsibilities

Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
Understand Customer Needs – Engage with state & local government customers to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions.
Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products align to customers' initiatives.
Prepare, build, and present tailored demonstrations that showcase Salesforce solutions aligned to customers' strategic and technical goals.
Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.
Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with customer needs.
Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution.
Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role