Principal, Account Management

MedImpact Healthcare Systems, Inc.•San Diego, CA

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary: Principal, Account Management leads initiatives to promote departmental efficiency and staff development for the Account Management Department.

Requirements

Bachelor’s degree (Masters preferred) and ten plus (10+) years’ subject matter expert-level experience in the position duties listed; or equivalent combination of education and experience required.
Intermediate to advanced computer skills; proficient with MS Office/Outlook and client databases
Working knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management required; knowledge of healthcare products and contracts preferred
Consultative selling and negotiation skills
Demonstrated experience creating and delivering client presentations using
Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required
Good interpersonal skills, excellent communication, writing and presentation skills essential
Outstanding knowledge of the health benefits arena, preferably in pharmacy benefits management “PBM” or other managed healthcare services to national and regional managed care organizations, insurance companies, and other health related entities.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Nice To Haves

Masters preferred
knowledge of healthcare products and contracts preferred

Responsibilities

Serve as the executive lead and primary point of contact for State Medicaid PBA programs
Ensure all activities comply with local, state, and federal laws, including Medicaid regulations and contractual obligations.
Supervise account structure, staffing plans, and performance metrics for the Account TeamLead and provide state and federal Medicaid-specific guidance to assigned Account Team to execute account strategies
Shall have day-to-day authority to manage all Contract requirements and Contractor’s services for assigned state PBA Programs.
Act as strategic liaison to align efforts with senior leadership. Provides linkage to senior leadership
Oversees defining and creating go to market training of all Account employees to ensure consistent best practices for client presentations and communication of KPIs during quarterly/annual client engagements across all lines of business.
Monitor contract performance metrics, pricing compliance, rebate mechanisms, and overall financial health
Empowers internal parties to build and maintain lasting client partnerships through interactions with consultants and clients.
Develop and implement long-term strategies to maximize formulary access, reimbursement, and contract performance
Contributes to and supports effective strategies for client facing materials, including coaching on delivery of talking points and areas to be aware of when dealing with clients and consultants.
Leads, develops, manages, or assists with key projects which require Account Executive input or leadership; Collaborate closely with key internal leadership contacts on special projects as assigned
Enhances and ensures access to appropriate resources, empowering Account Executives to operate efficiently and effectively to improve services to all clients; Provides Account Executive representation for the Account Management Department in interdepartmental meetings and committees.
Establishes and maintains relationships with key department leaders to ensure successful interdepartmental interactions.
Participates in cross-departmental programs and products aimed at generating additional revenue and/or improving services to client health plans;
Manages assigned staff in the segment area.
Responsible for the overall direction, coordination, and evaluation of the unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.