GENERAL STATEMENT OF DUTIES: To manage and direct the unemployment insurance and employment and training functions in a large (volume of claims) field office; or to supervise multiple sections of temporary disability insurance within the central office; or to supervise the employment and training function of several field offices of the Department of Labor and Training; to ensure the effective delivery of employment and training services and insurance benefits to clients; and to perform related work as required. SUPERVISION RECEIVED: Works under the general direction with wide latitude to exercise independent judgement and initiative; work is reviewed through consultation and reports to ensure conformance with laws, policies and rules of the department. SUPERVISION EXERCISED: Plans, organizes, reviews and evaluates the work of subordinate managers, technical and clerical staff. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To be responsible for planning the work of a management team in a large field office to provide unemployment insurance and employment and training services to clients; or To supervise multiple sections of temporary disability insurance within the central office. To supervise the employment and training function of several field offices. To coordinate staff assignments to achieve optimum performance from individuals and groups. To review the work of subordinates for compliance with laws, regulations, policies and procedures. To ensure that production schedules are maintained and to allocate staff according to seasonal workload fluctuations. To review adjudicated decisions of subordinates which are appealed and to supervise preparation of data for presentation at the appeals tribunal. To monitor internal security procedures as part of the Department’s fraud and overpayment prevention and detection program. To establish and maintain effective public relations with employers, labor organizations, state and local agencies, civic organizations and the general public. To plan and implement staff training programs. To review and monitor management information reports. To provide labor market information, industrial services and community activities to assist employers with employment and training matters. To analyze community needs for employment and training services in the local area and develop recommendations to meet those needs. To do related work as required. GENERAL STATEMENT OF DUTIES: To manage and direct the unemployment insurance and employment and training functions in a large (volume of claims) field office; or to supervise multiple sections of temporary disability insurance within the central office; or to supervise the employment and training function of several field offices of the Department of Labor and Training; to ensure the effective delivery of employment and training services and insurance benefits to clients; and to perform related work as required. SUPERVISION RECEIVED: Works under the general direction with wide latitude to exercise independent judgement and initiative; work is reviewed through consultation and reports to ensure conformance with laws, policies and rules of the department. SUPERVISION EXERCISED: Plans, organizes, reviews and evaluates the work of subordinate managers, technical and clerical staff.
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Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees