Pricing Analyst

Caterpillar Inc.•Peoria, IL

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We have an exciting opportunity within the Global Finance Services Organization (GFSO) – Global Machine Pricing (GMP) Business Unit. As a Pricing Analyst on the Global Claims team, you will act as a consultant to North America dealers, serve as a trusted advisor to industry teams, and collaborate closely with the GMP Merchandising Team to support strategies that drive machine sales. The ideal candidate brings strong business acumen, excels in dealer-facing interactions, and leads solution-oriented discussions to continuously improve processes.

Requirements

Bachelor’s degree or equivalent experience
Customer Focus and Relationship Management: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Assists in linking organizational objectives to customer needs and expectations. Differentiates roles and responsibilities in business relationships. Works with dealers and internal business partners to address critical issues and resolve them.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Comfortable developing and delivering presentations to internal teams, leaders and dealers.
Decision Making and Critical Thinking: Recognizes, clarifies and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Negotiating: Utilizes techniques for establishing rapport and building trust.

Nice To Haves

Experience with Power BI, direct experience with Caterpillar dealers, understanding or pricing strategies, project management
Auditing / accounting experience

Responsibilities

Review dealer merchandising claims to ensure compliance with program requirements, business rules and applicable policies.
Develop and deliver training for dealers and business partners as necessary.
Lead dealer and internal audits to ensure processes are working as intended and in control.
Collaborate with claims analysts in other regions to drive consistency across claiming processes.
Conduct data analysis to identify trends, root cause and drive process improvement initiatives.
Lead and serve on projects that drive our GMP strategy including auto claiming, program simplification and system improvement opportunities.