Prevention Navigator

Housing Works • New York, NY

3d • $21 - $24

About The Position

Housing Works remains committed to its Ending the Epidemic priorities of advancing PrEP equity and expanding HIV testing opportunities. These priorities are central functions of the Biomedical Prevention Servies department. The Prevention Navigator truly “meets clients where they are” by providing prevention services in a variety of settings including in our health centers and in virtual spaces. Removing barriers to care, the priority is to connect clients to HIV prevention clinical services and maintaining engagement in care. The Prevention Navigator works with clients in a holistic manner and is responsible for establishing connections to the array of other Housing Works services as determined by the clients individualized social care needs. The Prevention Navigator is a key position in a cross-functional team of clinical and non-clinical staff—including the medical provider, nurse coordinator, care management, outreach and peer engagement staff, social workers (substance use treatment and mental health care), Youth and Prevention Services, and more—the Navigator is responsible for identifying and engaging individuals who seek HIV testing, HIV prevention, and/or related services. They lead clients through the process of assessment, HIV/STI testing, referral to services, and outreach as appropriate

Requirements

• Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required
• Ability to work in a remote setting with limited in-person supervision
• Ability to work remotely with appropriate client and data security standards
• Excellent written and verbal communication skills required.
• Understands and is committed to maintaining highest level of confidentiality
• Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other Housing Works members
• Sensitivity to needs of culturally and linguistically diverse patient and employee population
• Commitment to the harm reduction philosophy
• Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works.
• Willingness and ability to work some evenings and weekends, as needed
• Demonstrated ability to utilize computer technology and to willingness to develop and adapt to the evolving technological requirements of modern medical health center practices required

Nice To Haves

• Bachelor’s degree in a health field or equivalent in experience preferred

Responsibilities

• Provide culturally competent education on HIV prevention and treatment options
• Facilitate access to HIV prevention clinical services
• Provide support to clients including: perform assessments, history taking, benefits evaluation and health education
• Refer clients to internal and external service providers based on assessment results in a client centered manner
• Performs HIV, Hep C, and STI rapid testing; deliver results with sensitivity and ensure clients move seamlessly through all next steps
• Support Telehealth services by conducting at-home HIV, Hep C, and STI testing with new clients
• Refer clients to other Housing Works services like psychiatry, behavioral health care, harm reduction, and care management
• Ensure clients meet with any providers requested including by supporting clients in the use of the telehealth
• Works in collaboration with the other departments (e.g., Health Home, Youth and Prevention Services, OASAS Substance Use Treatment, OMH Mental Health Care, Community Partnerships) to provide prevention education, encourage adherence to treatment, and complete referrals for other services
• Proactive retention and client engagement in the form of appointment reminders, no show follow-up calls, and prescription updates and troubleshoot barriers to engagement in care
• Provide robust reengagement outreach to clients to reestablish prevention care
• Coordinates in-reach activities to identify eligible clients within Housing Works programming, promote prevention services, and link clients to clinical care
• Proactively engage potential clients from social media leads
• Adheres to privacy and information security requirements (HIPAA) and other regulations.
• Documentation of client interaction via required program documents and progress notes, with the required timeframe, via the electronic health record(s).
• Uses culturally competent, sex-positive, non-stigmatizing language to discuss client history and care needs
• Responsible for oversight of prevention population across the clinic site.
• Tracks inter and intra-departmental enrollments, patient progress, and disenrollment, reporting data to funders and quality committees, as requested.
• Attends monthly quality improvement meetings and participates in initiatives as designed by the care team or assigned by leadership
• Performs functions, duties and/or services in compliance with regulatory agencies, contractual obligations and funding source requirements
• Participate in Housing Works advocacy events (minimum 4 per year)

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level