Preventative Maintenance Field Service Technician
About The Position
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled maintenance service technician? This opportunity reports into our Plymouth, Michigan office and is a 100% travel position. Preventative Maintenance Engineer is responsible for basic maintenance of laser equipment at customer facilities and some basic level repair items. Opportunity for growth into repair and installation teams for field service.
Requirements
- Two-year technical degree or two or more years of experience in technical service, field service, repair or customer service preferred.
- Electrical and computer systems experience.
- Previous experience with hand tools and measurement tools required
- Must have strong problem-solving and excellent organization skills
Nice To Haves
- Previous experience with robotics, lasers, automation systems or mechatronics preferred.
- Experience with TRUMPF equipment considered advantageous.
Responsibilities
- Perform preventative maintenance tasks involving maintenance contracts at customer sites throughout the United States, Canada, and Mexico for all TRUMPF equipment.
- Provide high-quality technical assistance to customers to ensure optimal equipment operation
- Perform basic level repairs for proactive cases and complete projects.
- Document customer machine information and technical conditions and make improvement suggestions
- Prepare and submit documentation properly for efficient invoicing
- Maintain company property for safe operation and maximum life
- Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service
- Act as a TRUMPF ambassador and work directly with customers during installations and repairs to enable their business success
- 100% travel required, both internationally and domestically.
- Ability to lift and transport up to 70 lbs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
