Pretrial Bail Interviewer - Pretrial Services Department - Trial Division

City of Philadelphia • Philadelphia, PA

4d • Onsite

About The Position

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. The Pretrial Service Department of the First Judicial District of Pennsylvania’s mission is to safeguard pretrial justice while maximizing public safety and court appearance. Pretrial Services meets this mission through pre-arraignment interviews, supervised release services, appointment of counsel interviews, and enforcement of judicial orders. This is interviewing, verification and data entry work in which the most significant aspect is contact with defendants and others knowledgeable about the defendants. This class conducts face-to-face or video interviews and performs telephonic investigations to obtain factual information that will be presented to a judicial authority for an appropriate release decision. The work differs from other clerical series in the First Judicial District in that it involves heavy daily client contact and is oriented toward a specific issue and an end result. Work is performed under the supervision of an administrative superior. Assignments require evaluative thinking and are performed in accordance with standard interviewing practices and established routines. The Bail Interviewing Unit operates 24 hours a day, 7 days a week, 365 days per year. Employees in this class are categorized as essential personnel and must report to work during court closures, weekends, and holidays. Employees may work in 12-hour shift rotations. In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Requirements

• Knowledge of interviewing techniques and principles.
• Knowledge of the operations and procedures of the particular courts of jurisdiction concerning assigned function.
• Knowledge of office practices and policies.
• Knowledge of the English language and spelling.
• Skill in eliciting information quickly and easily.
• Skill in giving information clearly and concisely.
• Ability to learn departmental functions and organization.
• Ability to establish and maintain effective working relationships with superiors, associates, and the general public.
• A bachelor’s degree from an accredited college or university, OR An associate degree, or 60 college credits, and at least 1 year of full-time clerical, administrative, customer service, or related experience involving public contact, record keeping, or data entry, OR A high school diploma or equivalent (GED) and at least 2 years of related experience as described above.
• Appropriate experience in the use of personal computers and Windows software applications.
• Ability to work varied shift assignments, including nights, weekends, and holidays.
• Successful completion of a criminal background investigation.
• Ability to perform the essential functions of the position.
• Must work in person (not remote).

Responsibilities

• Interviews defendants to obtain personal, employment and prior criminal histories.
• Verifies addresses supplied by defendants via telephone contact with reliable sources.
• Retrieves and evaluates court history data, such as individual’s court appearance records, pending charges and prior criminal record from a computerized database.
• Additional assignments may require file maintenance and telephone verifications
• Performs related work as required.

Benefits

• City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
• The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level