Winter 25/26: Preston's Host

KILLINGTON PICO SKI RESORT • Killington, VT

1d • $17 • Onsite

About The Position

Hosts at Killington Resort are expected to offer exceptional guest service, be knowledgeable of resort amenities and events, and cooperate with all departments in delivering a world-class experience to every guest.

Requirements

• Must be at least 18 yrs old
• Basic education (high school), plus relevant restaurant or other food service experience preferred
• Basic knowledge of dining room and bar operations, including waiting on tables, hosting, bartending, and cashiering
• Vermont Department of Liquor Control certification of state liquor regulations
• Neat appearance and pleasant personality. Must have the ability to deal with customers and staff in a courteous and efficient manner, and ability to deal effectively with intoxicated customers

Responsibilities

• Warmly greeting guests, setting table with water and menus, and escorting to their seat
• Professionally controlling the flow of seating in Preston’s. Deliver professional and exceptional service at all levels of the guest experience
• Answer all phone calls, and respond to all voice messages in a polished manner
• Introduce guest to their server
• Offer friendly suggestions on food and beverage options to increase the guest’s experience
• Maintain knowledge of all beer, wine, and liquor offerings, including special or reserve choices
• Distribute parties evenly amongst servers, and notify supervisor & kitchen of all parties more than six
• Accurately and efficiently inform servers of all special information for the table (i.e. birthdays, anniversaries, VIP)
• Accurately and efficiently quote wait times for guests and collect all necessary information to recall guests for table
• Maintain friendly and polite tone and demeanor at all times
• Maintain clean and organized work areas
• Accurately and efficiently take to go orders, and enter them into computerized ordering system (including special requests and order changes)
• Securely handle credit card and room charge transactions
• Assist servers with side work
• Exceed company standards for personal appearance
• Remain flexible, efficient, and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant
• Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times
• ALWAYS THANK EVERY GUEST FOR COMING TO DINE/VISIT!
• Resolve any guest issues immediately. Notify supervisors of all issues with guests
• Assist in other areas of the restaurant as deemed necessary by supervisor

Benefits

• Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts.
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED