Press Credentialing & Ticketing Manager (Seasonal)

Tribeca Enterprises • New York, NY

2d • Onsite

About The Position

Tribeca Festival is seeking an experienced Press Credentialing & Ticketing Manager to oversee press and publicist credentialing and ticketing for the 2026 Tribeca Festival, including 1,000+ members of the press and 300+ publicists. This seasonal role requires live events and/or festival operations expertise, exceptional organizational skills, quick decision-making abilities, and a customer service-oriented approach under high-pressure, high-volume conditions.

Requirements

• 5-8 years of experience in festival credentialing, ticketing, or accreditation operations
• Proven experience with major film festivals, awards shows, or large-scale live events
• Proficiency with credentialing/ticketing platforms and database management
• Exceptional organizational skills with ability to manage high-volume workflows under pressure
• Problem-solving mindset with quick decision-making abilities and professional customer service approach
• Must be authorized to work in the United States
• Must be available to work onsite in New York City during festival and key prep periods

Responsibilities

• Oversee the complete press and publicist credentialing process from application through festival completion, including reviewing, approving, and issuing credentials for domestic and international press, photographers, and publicists.
• Verify and authenticate media outlets, freelancers, and industry professionals while managing the credentialing database with meticulous accuracy.
• Create and enforce credentialing policies and coordinate with security on access levels.
• Manage press ticketing inventory and allocation across all festival venues, processing ticket requests for screenings, panels, and special events.
• Coordinate with internal teams and venues on press allocation, troubleshoot ticketing issues in real-time during festival operations, and generate reports on press attendance and credential/ticket utilization.
• Serve as primary contact for press and publicist credential inquiries, communicating credentialing policies, deadlines, and procedures.
• Coordinate with PR, programming, and operations teams on press access needs and manage onsite credential pickup during the festival.
• Utilize credentialing and ticketing platforms to create and maintain tracking systems and reports.
• Coordinate onsite ticketing and press space needs at Spring Studios pre-festival and during festival.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed