Prescription Benefit Specialist (Remote)

TEKsystems • San Antonio, TX

4d • $20 - $20 • Hybrid

About The Position

Join a customer‑focused team where you’ll make a real impact by helping members understand and use their prescription benefits. This role is ideal for someone who enjoys problem‑solving, clear communication, and delivering empathetic service in a high‑volume environment.
What You’ll Do
Handle 30–50 customer interactions per day via phone and email, answering questions about prescription benefits
Research and resolve benefit issues using healthcare systems, identifying needs quickly and providing accurate solutions

Requirements

• 2+ years of call center experience (medical or insurance experience preferred)
• Comfortable working with multiple systems and tools, including email, Excel, and Word
• Must be available to work any shift during hours of operation
• Hours of Operation: Monday–Sunday, 7:00am–8:00pm CST

Nice To Haves

• medical or insurance experience

Responsibilities

• Handle 30–50 customer interactions per day via phone and email, answering questions about prescription benefits
• Research and resolve benefit issues using healthcare systems, identifying needs quickly and providing accurate solutions

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees