Preschool Office Manager/ Enrollment Specialist - West Loop

Kido USA•Chicago, IL

19h

About The Position

The Office Manager plays a critical role in the success of our school, serving as a key driver of enrollment, family engagement, and community presence. This role requires prior knowledge of early childhood education, along with experience in sales, marketing, or enrollment-focused roles. A positive, welcoming energy and the ability to build strong, trusting relationships with families is an essential expectation of this position.

Requirements

High School Diploma or GED required
At least 18 years of age
Prior experience in sales, marketing, enrollment, or family-facing roles
Prior knowledge of or experience in early childhood education

Nice To Haves

Bachelor’s degree in Early Childhood Education, Business Administration, Communications, or a related field
CDA (Child Development Associate) credential
Experience working in a licensed preschool or early childhood setting
Fluent in reading, writing, and speaking both Spanish and English

Responsibilities

Lead and support enrollment, sales, and marketing efforts, including planning, coordinating, and executing tours, open houses, and marketing events from start to finish
Serve as a primary point of contact for prospective families, ensuring timely, warm, and professional follow-up throughout the enrollment journey
Confidently communicate the school’s philosophy, programs, and daily operations to families, demonstrating a strong understanding of early childhood education and child development
Build and maintain positive, lasting relationships with children, families, and staff through in-person interactions, phone calls, messaging, and digital communication
Support family engagement by sharing updates, photos, and highlights of children’s experiences and growth
Manage multiple priorities in a fast-paced environment while responding promptly to parent and staff needs
Collect, organize, and maintain all required enrollment paperwork, ensuring files remain compliant with state licensing and regulatory agencies
Actively support ongoing marketing initiatives by promoting the school within the local community and helping generate positive word-of-mouth
Develop a strong understanding of all school operations to accurately represent Kïdo to current and prospective families

Benefits

Competitive salaries and opportunities for advancement
Free tuition for your children (ages 18 months–5 years)
Fully stocked team lounge with healthy snacks
Team supply cabinet with bi-weekly ordering options
Tuition reimbursement and robust professional development
Comprehensive paid training, including dedicated school-wide training days
$500 referral bonus for successful team referrals
A paid day off to celebrate your birthday
2 weeks of paid vacation + 1 week of sick time in your first year
Paid holidays
Comprehensive medical, dental, and vision coverage with generous employer subsidies
Free short-term disability and life insurance
Annual tenure based bonuses