Presales Data Platform Solution Architect

ServiceNow • New York, NY

7h

About The Position

We are seeking a dynamic and experienced technical presales professional specializing in data platform and integration. As a Sr Data Platform Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities. Leveraging your deep understanding in the data domain, you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.
• Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, relational databases, and analytics platforms.
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent.
• Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
• Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
• Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.

Nice To Haves

• Experience with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
• Exposure to additional technologies such as Generative AI, Process Mining, data governance practices is a plus.

Responsibilities

• Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow’s data products spanning database, data catalog, governance and integrated data solutions to business and technical stakeholders.
• Customer Engagement: Lead technical discovery sessions, thoroughly understand complex data challenges and requirements, and translate them into effective ServiceNow-based solutions.
• Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
• Collaboration and Leadership: Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.
• Sales Strategy: Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.
• Continuous Learning: Maintain deep technical expertise on ServiceNow’s data portfolio including Workflow Data Fabric, RaptorDB, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.

Benefits

• We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees