Presales Data Platform Solution Architect

ServiceNow-posted 1 day ago

$149,250 - $246,300/Yr

Full-time • Mid Level

New York, NY

5,001-10,000 employees

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We are seeking a dynamic and experienced technical presales professional specializing in data platform and integration. As a Sr Data Platform Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow’s data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities. Leveraging your deep understanding in the data domain, you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers.

Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow’s data products spanning database, data catalog, governance and integrated data solutions to business and technical stakeholders.
Customer Engagement: Lead technical discovery sessions, thoroughly understand complex data challenges and requirements, and translate them into effective ServiceNow-based solutions.
Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNow’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
Collaboration and Leadership: Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.
Sales Strategy: Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.
Continuous Learning: Maintain deep technical expertise on ServiceNow’s data portfolio including Workflow Data Fabric, RaptorDB, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.
Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, relational databases, and analytics platforms.
Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.
Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent.
Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.

Experience with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
Exposure to additional technologies such as Generative AI, Process Mining, data governance practices is a plus.

health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

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