Presales Consulting Engineer

Hewlett Packard EnterpriseAll, GA
Remote

About The Position

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work, helping companies connect, protect, analyze, and act on their data and applications from edge to cloud. The company fosters a culture that values varied backgrounds, flexibility, and bold moves. HPE Networking is a leading provider of AI-Native next-generation networking solutions. This exciting opportunity is for a Systems Engineer (SE) to join the team supporting Local Government and K-12 customers within the Georgia Market. The SE primarily provides pre-sales technical support for the development and implementation of complex products, applications, and solutions. This role involves managing pre-sales technical/functional support to prospective clients and customers, ensuring customer satisfaction, and presenting the capabilities and values of HPE Networking Solutions against competitors. The Systems Engineer will work with HPE Territory Managers to qualify opportunities, convert leads into successful engagements, and drive the sales process to closure. The position requires excellent sales support and consultative skills, an expert understanding of advanced and emerging technologies with an emphasis on campus and distributed branch networks, and the ability to tailor solutions by gathering client data. Combining technical expertise with business acumen, this role provides vital information on how Aruba’s solutions deliver business value.

Requirements

  • Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
  • Minimum 5 years of infrastructure engineering and some experience with successful pre-sales support.
  • Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills.
  • Must be customer focused and have the ability to design and manage solutions to complex technical issues.
  • Ability to interface with senior levels of internal / external organizations is required.
  • Ability to mentor more junior Systems Engineers in the assigned territory is required.
  • Possess industry expert-level certifications.

Nice To Haves

  • Accountability
  • Active Learning
  • Active Listening
  • Assertiveness
  • Bias
  • Building Rapport
  • Buyer Personas
  • Coaching
  • Complex Sales
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Experience Strategy
  • Customer Interactions
  • Design Thinking
  • Empathy
  • Financial Acumen
  • Follow-Through
  • Growth Mindset
  • Identifying Sales Opportunities
  • Industry Knowledge
  • Intellectual Curiosity (Inactive)
  • Long Term Planning
  • Managing Ambiguity

Responsibilities

  • Manage account and partner responsibilities for selected accounts in assigned territory.
  • Provide the optimum combination of hardware, software, and services to meet complex customer needs.
  • Play a role in the development of the bid, proposal, and presentation of the solution to the prospect.
  • Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory.
  • Perform a career level of technical presentations for customers, partners, and potential prospects.
  • Manage vendor partners to help drive business and deliver demand generation events.
  • Drive account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals.
  • Possess career competitive knowledge including solution, technology, and product offerings.
  • Provide consultative support to key internal/external stakeholders in assigned territory.
  • Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
  • Assists the sales staff in assessing potential application of company products to meet customer needs.
  • May prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
  • May create detailed design and implementation specifications for complex products/applications/solutions.
  • May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
  • May provide consultation to prospective users and/or product capability assessment and validation.

Benefits

  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing (Health & Wellbeing).
  • Specific programs catered to helping you reach any career goals, whether becoming a knowledge expert or applying skills to another division (Personal & Professional Development).
  • Unconditionally inclusive work environment that celebrates individual uniqueness, values varied backgrounds, and offers flexibility to manage work and personal needs (Unconditional Inclusion).
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