Presales- Configurations Services Solution Architect

CDW

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About The Position

The Configuration Services Solution Architect is a technical Pre-Sales role that focuses on developing comprehensive configuration solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams as a trusted advisor to grow our Configuration Services business.

Requirements

• Bachelor’s degree with a minimum of 3 years of experience in a pre-sales, or post-sale delivery role, or 7 years of experience pre-sales, or post-sale delivery role.
• Strong domain expertise with a deep understanding of company architecture, products, technologies, and solutions.
• Knowledge of industry-specific challenges, regulations, and best practices to deliver tailored, consultative recommendations.
• Proficient in Microsoft Office applications.
• Demonstrated success partnering with and supporting sales teams.
• Strong interpersonal, presentation, and consulting skills.
• Excellent written and verbal communication skills adaptable to diverse audiences.
• Highly organized with strong time management and multitasking abilities.
• Ability to understand, apply, and retain oral and written instructions.
• Self-motivated, proactive, and able to deliver high-quality work independently with minimal guidance.
• Proven ability to collaborate, take initiative, and solve problems creatively.
• Adaptable to changing business needs and team coverage models.
• Communicates constructively and professionally with management, peers, and cross-functional partners.
• Creative thinker who generates proactive ideas to support and enhance sales outcomes.
• Willingness to travel up to 25%, as needed.

Nice To Haves

• Experience with Salesforce is a plus.

Responsibilities

• Collaborate with customers, delivery teams, internal sales and other opportunity stakeholders to offer consultative guidance, provide education on processes or policies, plan sales strategy, and author statements of work (SOWs) or other service-related contracts.
• Lead high-level configuration discussions around core technology areas and with partners.
• Generate quotes and validate scope for Configuration Services opportunities.
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle.
• Develop and maintain strategic relationships with Customers, Internal Sales & Delivery management, and other opportunity stakeholders acting as a trusted advisor to drive business growth.
• Support business opportunities in collaboration with sales, partners, and customers.
• Follow up and respond to questions regarding open and closed cases, tickets, or contracts.
• Participate in CDW events focused on business technology solutions.
• Attend in-person events when travel is necessary.

Benefits

• Benefits overview: https://cdw.benefit-info.com/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level