Presale Agent (Bilingual)

Next Health • Los Angeles, CA

12d • $23 • Remote

About The Position

The remote Presale Agent, will transform digital leads into loyal customers by engaging with individuals who have shown interest and requested more information. Through expert guidance, education, and personalized support, they will inspire customers to take the next step—whether booking an appointment or making a purchase. This role is ideal for a proactive, results-driven professional who thrives in a remote environment and is passionate about delivering exceptional service.

Requirements

• Fluency in Spanish
• 2+ years of sales experience in a remote or call center environment.
• Proficient in CRM systems, Excel, and digital communication platforms.
• Strong communication and sales skills with a customer-first approach.
• Ability to thrive in a remote setting while maintaining productivity and professionalism.
• Results-driven mindset with a proactive approach to lead conversion.

Nice To Haves

• Degree in Communications, Business, or a related field preferred but not required.
• Previous experience in sales, customer service, or a related field is preferred.

Responsibilities

• Engage with prospective customers who have shown interest in Next Health’s services, providing personalized support and education.
• Guide leads through the sales process, encouraging them to book appointments or make purchases.
• Proactively manage inbound inquiries with exceptional service and tailored recommendations.
• Handle leads from digital marketing campaigns, ensuring a seamless transition from interest to action.
• Educate potential customers on Next Health’s services, mission, and value, customizing conversations to align with their needs.
• Execute strategic follow-ups via phone, text, and email to nurture leads and drive conversions.
• Consistently meet and exceed individual and team revenue targets, contributing to company growth.
• Maintain accurate records of lead activity and outcomes within the company’s CRM system.
• Collaborate with the marketing team to refine lead quality and enhance sales performance.
• Stay informed on all Next Health services, promotions, and offerings to confidently address customer inquiries.
• Utilize strong communication and persuasion skills to transform interest into commitment.
• Demonstrate high accountability, self-motivation, and effective time management in a remote work environment.

Benefits

• OUTSTANDING compensation package available!
• Exciting GROWTH prospects for advancement as we expand our operations!
• A supportive and inclusive work environment
• Meaningful work that makes a difference for our patients
• Discretionary bonuses
• Healthcare coverage
• 401(k) retirement savings plan
• Paid Time Off
• Paid Holidays
• Employee discounts
• Training and development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees