Prepared Produce & Fresh Juice Assistant Manager - Plum Market

Plum MarketPalm Beach Gardens, FL
3dOnsite

About The Position

The Prepared Produce & Juice Manager models, delivers, and teaches exceptional Customer Service. In partnership with the Prepared Produce & Fresh Juice Manager, they help hold Team Members accountable to consistently achieve the highest level of Customer satisfaction. This role ensures Produce Team Members are properly trained and supported in product knowledge, rotation standards, merchandising expectations, and closing procedures.

Requirements

  • Minimum of two (2) years of experience working in produce.
  • Vast produce product knowledge, including merchandising and rotation standards.
  • Ability to train Team Members on proper rotation techniques, closing procedures, and department standards.
  • Excellent written and verbal communication skills with strong organizational skills.
  • Ability to work a variety of shifts including nights, weekends, and holidays.
  • Stand and walk for up to 4 hours without a break.
  • Ability to bend, stoop, and grasp objects; climb ladders.
  • Lift up to 50 lbs. unassisted; push/pull carts weighing up to 100 lbs. unassisted.

Responsibilities

  • Model, provide, and teach exceptional Customer Service every shift.
  • Partner with the Prepared Produce & Fresh Juice Manager to hold Team Members accountable to deliver the highest level of Customer satisfaction.
  • Train, mentor, and coach Team Members on product knowledge, proper rotation, merchandising standards, and closing procedures.
  • Provide ongoing supervision and support to ensure Team Members are set up for success.
  • Effectively resolve Customer issues and escalate concerns as needed.
  • Communicate Team Member issues to the Produce Team Manager and Store Leadership in a timely manner.
  • Assist with the sampling program by keeping sample areas full, clean, and appealing.
  • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
  • Provide feedback to the Prepared Produce & Fresh Juice Team Leader to support performance reviews and development conversations.
  • Ensure Team Member compliance with all relevant Plum Market policies, procedures, and standards.

Benefits

  • Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
  • Comprehensive Training – We invest in our Team Members with exceptional training programs.
  • Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
  • Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
  • Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
  • 401(k) with Company Match – Available after just six months.
  • Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.
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