Prep Cook - Plum Market (4)

The Paradies Shops•Romulus, MI

37d

About The Position

Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Assist with new team member training by positively reinforcing successful performance and helping as needed. Support other areas of the restaurant as requested, such as stock work and clean up. Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes. Be compliant with all local, state, federal laws and regulation including those relating to food safety. Adhere to Brand standards and systems. Prepare all products following appropriate recipes and procedures. Ability to take direction and collaborate in a team environment. Other duties as assigned.

Requirements

Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service skills and an ability to communicate effectively, in English.
Self-motivated, leadership and organizational skills.
Positive interpersonal skills.
Self-starter able to prioritize and handle various tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency required in reading, writing, and mathematics, in English.
Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
Standing for long periods of time and the ability to work in an environment with varying temperatures.

Responsibilities

Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
Assist with new team member training by positively reinforcing successful performance and helping as needed.
Support other areas of the restaurant as requested, such as stock work and clean up.
Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes.
Be compliant with all local, state, federal laws and regulation including those relating to food safety.
Adhere to Brand standards and systems.
Prepare all products following appropriate recipes and procedures.
Ability to take direction and collaborate in a team environment.
Other duties as assigned.