Premium Runner | Part-Time | PeoplesBank Arena

Oak View Group•Hartford, CT

7d•$19•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary As a Premium Runner , Hospitality you’ll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges & Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena . This role pays an hourly rate of $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. About the Venue The PeoplesBank Arena is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. The PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. The PeoplesBank Arenaentertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. The PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

Requirements

Exceptional communication skills and a guest-first attitude
Previous experience in fast-paced, high-volume service environments preferred
Strong communication and teamwork skills
Comfortable with physical duties, including walking, standing, lifting, and bending
Experience in arena or live event food & beverage service is an asset
Availability to work evenings, weekends, and holidays as per event schedule

Responsibilities

Deliver timely, accurate, and professional service to guests in premium seating areas
Ensure all food and beverage items are neatly presented and delivered with care
Monitor assigned sections and maintain a clean, organized, and professional environment
Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
Support event setup, service, and teardown across premium spaces
Adhere to all company policies, safety protocols, and sanitation standards
Maintain accurate inventory and requisition supplies as needed
Possess full knowledge of menu items and accompaniments
Ensure all areas have appropriate serving ware and are cleaned post-event
Maintain operable and sanitized equipment in assigned areas
Other duties as assigned by supervisors or management