LA Galaxy, Premium Concierge (Part-Time)

AEG Worldwide • Carson, CA

20d • $20 - $20 • Onsite

About The Position

The Premium Concierge is responsible for providing an excellent guest experience in premium areas at Dignity Health Sports Park.

Requirements

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 0- years of related work experience preferably in the sports/entertainment venue environment
• Must be able to work evenings, weekends and holidays
• Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain
• Ability to lift up to 20 pounds
• Must maintain a professional appearance and demeanor
• Excellent interpersonal skills, enthusiasm and the ability to conduct all interactions in a positive and professional manner

Responsibilities

• Complete setup and breakdown of all Premium Season Ticket Member areas including Suites, Cabanas, Platinum Club Seats, Stadium Club, Champions Lounge, Tunnel Club, The Deck, Valet and Premium Concierge reception
• Provide excellent customer service by welcoming guests to the venue, being knowledgeable of venue layout and policies, and escorting first-time guests
• Monitor admission in Premium Season Ticket Member areas by checking for appropriate ticket, wristband and/or credential access
• Develop and uphold a friendly rapport with Premium Season Ticket Members. Demonstrate recognition by name and ticket location
• Act as first point of contact regarding client issues, escalating to supervisor when necessary

Benefits

• This position may be eligible for benefits (ACA qualification).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees