Premium Billing Supervisor
About The Position
Are you searching for your next career opportunity in the insurance industry in the OKC area? Are you passionate about people leadership, innovative thinking, and quality focus? Would you enjoy leading a premium billing department and upholding a high level of service? Let me introduce you to CompSource Mutual! CompSource has been proudly serving Oklahoma workers since 1933, providing workers’ comp protection and support in good times and bad. We are passionate about providing a great place to work and are consistently awarded as a “best” and “top” place to work in Oklahoma! In this role, you’ll lead the day-to-day operations of the Premium Billing Department, supervising and developing a team while ensuring work is accurate, timely, and compliant. You’ll manage staffing and workflows, handle hiring and performance actions, and keep leadership informed through regular reporting. You’ll also oversee complex billing activities such as refunds, payment plans, promissory notes, and payment monitoring, responding to billing and commission inquiries and using data and reconciliation to drive billing accuracy, process improvements, and higher service levels. If you’re a confident, detail-oriented leader who thrives in a collaborative, high-accountability environment and enjoys developing people while driving operational excellence, we’d love to hear from you.
Requirements
- 5+ years’ experience in insurance billing, auditing, claims, or underwriting; or 4+ years’ accounting/business office experience with strong billing reconciliation responsibilities.
- High school diploma or GED.
- Experience leading, supervising, or coaching staff in a billing, accounting, or insurance operations environment.
- Hands-on experience with core billing, auditing, underwriting, or claims processes.
Nice To Haves
- Bachelor’s degree in a business-related field.
- Experience with billing systems such as Guidewire or similar platforms.
- Knowledge of payment processing and monitoring (payment plans, refunds, promissory notes) and related reporting/reconciliation.
- Strong leadership presence, analytical and data-driven, with high attention to detail and commitment to accuracy and compliance.
- Customer-centric, collaborative, comfortable managing competing priorities and complex escalations in a fast-paced, metrics-focused environment.
- Demonstrated focus on continuous improvement.
Responsibilities
- Lead the day-to-day operations of the Premium Billing Department
- Supervise and develop a team while ensuring work is accurate, timely, and compliant
- Manage staffing and workflows
- Handle hiring and performance actions
- Keep leadership informed through regular reporting
- Oversee complex billing activities such as refunds, payment plans, promissory notes, and payment monitoring
- Respond to billing and commission inquiries
- Use data and reconciliation to drive billing accuracy, process improvements, and higher service levels
Benefits
- Free employee medical/dental/vision/life/AD&D insurance
- Company match 401(k) with immediate vesting
- Generous paid time off and wellness leave
- Floating holiday and voluntary benefits
- Collaborative and innovative work environment
- Professional growth and development opportunities, including tuition and certification reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
