Premium Bartender | Part-Time | Steven Tanger Center for the Performing Arts

Oak View Group•Greensboro, NC

1d•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Premium Bartender at Steven Tanger Center for the Performing Arts is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Requirements

Six months or more experience bartending.
Accurate purchase transaction handling skills required.
Ability to prioritize tasks in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Excellent interpersonal and communication skills.
Ability to work a flexible schedule, including nights, weekends, and long hours.

Nice To Haves

Bartending school preferred.

Responsibilities

Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
Follow the bar pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
Pour drinks responsibly in accordance with company standards for serving size.
Check guest IDs in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
Communicate a cut-off to a guest as required.
Listening and responding to any customer requests or concerns.
Bartenders are expected to de-escalate intoxicated guest situations.
If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
Request additional product or restock product as required.
Responsible for balancing bank/cash drawer counts.
Maintains a clean and sanitary workstation at all times.
Ensures bar equipment is clean & well maintained.
Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.