Premium Audit Supervisor or Manager

Chesapeake Employers' Insurance Company • Towson, MD

10d • $86,164 - $133,556 • Hybrid

About The Position

Provides supervision to Premium Audit Department staff, which may include field and audit vendors. Supervises and monitors the activities of assigned staff and/or audit vendors as they relate to the achievement of the company’s premium audit goals and objectives.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Finance, or related coursework.
• Minimum of 4–8 years of related industry experience.
• Proficient in computer and PC skills.
• Advanced knowledge of workers’ compensation insurance and premium audit industry standards/guidelines.
• Professional certification in a related field required.
• Demonstrated ability to work with a diverse customer base.
• Effective verbal and written communication skills.
• Demonstrated ability to effectively manage and motivate a team and exhibit leadership competencies.
• Ability to interpret and apply company and industry rules, policies, and procedures, as well as state law, within the framework of audits, coordinating support as needed.
• Strong organizational skills with the ability to multi-task and prioritize workflows.
• Ability to identify and implement departmental efficiencies through effective resource allocation.
• Ability to self-manage and handle multiple ongoing projects simultaneously.
• Valid and acceptable Maryland driver’s license.

Responsibilities

• Supports strategies to ensure that proper premiums have been assessed to achieve profitable growth while providing superior service to customers.
• Monitors the quality and quantity of work performed by assigned staff and provides feedback to each Field Auditor for improvement.
• Ensures adherence to Premium Audit guidelines and authority through random file reviews of assigned staff.
• Contributes to the development and implementation of Premium Audit department and team objectives.
• Participates in the selection and hiring process.
• Provides coaching, training, feedback, and direction for each Field/Mail Auditor or administrative staff through joint field visits, quality reviews, or workflow interaction to improve performance. Completes and delivers performance evaluations.
• Identifies training needs and assists in the development and implementation of training programs.
• Prepares reports for management on the status of measurable Premium Audit account services, activities, and attributes.
• Serves as a resource to staff and as a liaison with personnel in other departments, agents, and policyholders.
• Reviews final audits completed by field staff and vendors.
• Conducts premium audits in compliance with company policies, guidelines, and industry standards.
• Contributes to the achievement of department goals and objectives; adheres to departmental policies, procedures, quality, and safety standards; and consistently demonstrates Chesapeake’s Values and Behaviors.
• Performs other duties as assigned.

Benefits

• health, vision, and dental coverage
• a robust PTO plan
• an 8% employer contribution to retirement regardless of team member contribution
• educational assistance
• opportunities to participate in team member appreciation events
• STD, LTD and group life insurance 1X a team members salary
• free tickets to community attractions
• flexibility to thrive in a hybrid work environment
• opportunity to participate in development and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees