Premium Attendant |Part-Time| University of Kansas Athletics

Oak View Group•Lawrence, KS

15h•$12 - $15

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . The Premium Attendant plays a key role in delivering exceptional service to guests in our designated Premium areas. This position requires a warm, personable approach and the ability to excel in a fast‑paced, constantly evolving environment. Reliability is essential, as Premium Attendants are expected to maintain strong attendance and work events according to business needs. We’re seeking individuals who genuinely enjoy connecting with people, take pride in providing outstanding hospitality, and thrive as part of a high‑energy, team‑oriented group. As a Premium Attendant, you’ll join a dedicated team committed to exceeding expectations and helping us create an unforgettable experience for every guest. This role pays an hourly rate of $12.00-$15.00 and is tip eligible

Requirements

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS credit transactions, reconciliation, and product inventory.
At Least 1-2 years’ experience working in a food & beverage or customer service role is desired but not required.

Responsibilities

Responsible for assisting with the setting up of food service areas within specific suites and club areas based upon catering order.
Ensures all assigned premium spaces are set prior to event based upon communication from the Director of Premium Services.
Responsible for organization and preparation of events in assigned locations.
Responsible for assisting in closing out spaces per event and ensuring correct inventory takes place.
Monitor and maintain food quality and appearance throughout the event.
Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
Monitor and enforce safe alcohol policies and procedures.
Monitor and maintain inventory control and product requisition fulfilling.
Have full knowledge of food and beverage menu items and accompaniments.
Responsible for supervising the service of beverages to guests including alcoholic beverages.
You must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests.
Responsible for ensuring suites has all necessary serving ware.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
All other duties assigned by the managers and supervisors.