Pre-Sales Engineer

Hewlett Packard Enterprise-posted 2 days ago
Full-time • Mid Level
Remote
5,001-10,000 employees
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A Pre-Sales Engineer at Zerto (HPE) is responsible for driving technical success in the sales cycle by demonstrating the value of Zerto’s IT Resilience Platform as well as our Data Protection Portfolio. This includes conducting discovery sessions, delivering product demos, designing disaster recovery and data protection solutions, and supporting POCs. The role bridges technical expertise with business outcomes to help customers achieve resilience, recovery, and data mobility goals across on-prem and cloud environments.

  • Applies advanced knowledge of the company's portfolio, articulating proposals, and ensuring customer's business and technical needs are being met.
  • Identifies key risks to ensure the customer's business and technical requirements are met, detailing key value points for the rest of the account team.
  • Provides input to address key end-customer IT trends, requirements, gaps, or unmet needs.
  • Translates the functional design of a solution into a technical design and architecture that can be scaled to accommodate growth.
  • Communicates how the solution value proposition addresses customer business needs.
  • Tracks industry trends and emerging technologies (as well as competitor offerings and activities) leveraging this knowledge with the customer’s technical environment.
  • Shows customers how to migrate and/or integrate technologies in new or existing environments.
  • Contributes to industry developments through contributions (content support, presentations, demos, booth support) at conferences, industry events, and utilizing social media.
  • Designs and delivers solutions aligned to customer's business requirements, leveraging knowledge of the industry and the customer's technical environment.
  • Participates in deep-dive discussions and ability to articulate the value proposition, define key differentiators, and draft high-level solution designs.
  • Delivers optimal results, balancing costs, scope, scale, and benefits to deliver superior value.
  • Participates in the account's business planning processes.
  • Collaborates proactively with account team leadership (HPE and Partners) to develop and communicate key value propositions, negotiation points, and identify overlooked opportunities within assigned accounts; uses expertise to lead the creation of complex solutions.
  • Successfully maps the right partner to an opportunity and transfers knowledge to external partners, delivering effective results to the customer.
  • Proactively build the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
  • Monitors the account pipeline and nurtures active deals from the opportunity to close.
  • Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
  • Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources and sharing best practices with peers and partners to collaborate more effectively.
  • Develops and nurtures professional working relationships with the customer technical teams and with key executives, based on an understanding of the customer's ecosystem, business needs, and how HPE can deliver value and business outcomes.
  • Proactively shares knowledge with peers and helps develop more junior team members.
  • First-level university technical degree or equivalent technical qualifications.
  • 4+ years of technical experience in IT with a focus on technical consulting and solution selling.
  • Well-developed experience participating in solution configurations and the creation of demos and proofs-of-concept (POC) to meet customer requirements.
  • Well-developed understanding of company solution offerings and portfolio of products (and their application with strategic customers or industries), software, services, and how they can be combined to address customer needs.
  • Well-developed, strong working knowledge with the as-a-service (aaS) business model, business value, complete ecosystem, and outcomes that drive aaS strategic goals within own domain.
  • Well-developed written and verbal communication skills, including active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements.
  • Demonstrates well-developed discussion and persuasion skills used to support the company point-of-view, while respectfully questioning and challenging proposed solutions.
  • Well-developed business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage—with an understanding of functional responsibilities of various customer business roles.
  • Understanding of typical KPIs is important to CxOs and line-of-business (LOB) executives; knowledgeable about TCO/ROI concepts and calculations, financial models, and understanding how customers generate revenue.
  • Well-developed consultative and value selling skills, including whiteboarding, objection handling, and closing skills to proactively help customers make business decisions.
  • Well-developed company business knowledge, technical tools, standard customer relationship management (CRM) systems and tools.
  • Well-developed resource management skills, including how and when to effectively engage SMEs/specialists.
  • Hands on experience with one or more products, solutions, tools, or services aligned to respective job responsibility.
  • Ability to design and develop a playbook for demonstrations or walk throughs of products, solutions, tools, or service.
  • Ability to deliver live demonstrations or walk throughs of products, solutions, tools, or services to customers, partners, and other stakeholders.
  • Well-developed project and time management skills or experience, with excellent analytical and problem-solving skills, including appropriate due diligence.
  • Well-developed knowledge of partners' offerings and how to effectively access, engage, and collaborate with them.
  • Well-developed understanding of Geo application of company’s go-to-market strategy as it relates to partners, has a broad knowledge of partner offerings, along with how/when to leverage them for deals.
  • Demonstrates well developed strategic planning and account planning skills and expert at using business and technical tools, and standard customer relationship management (CRM) systems.
  • Advanced degree in technology preferred.
  • Knowledge-based and experienced-based relevant industry certifications are strongly preferred.
  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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