Pre-Sales Consultant

EASYVISTA•New York, NY

20h•Remote

About The Position

EASYVISTA is a global leader in SaaS ITSM and ITOM solutions. We are currently seeking a Pre-Sales Consultant to join our US team in order to contribute to our growth & retention activities. Become part of a dynamic, growing company with great benefits and opportunities for growth. At EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® certification. If you are looking for challenges and a collaborative culture, then join us! We are looking for a Pre-Sales Consultant to support our sales team in promoting and positioning our IT solutions, including Endpoint Management (EV Reach) and IT Service Management (OTRS). In this role, you will play a key part in the sales cycle by combining technical expertise with strong business understanding. Your goal is to help customers identify and implement the solutions that best fit their needs. A well-rounded professional who combines technical expertise, business understanding, and strong communication skills - someone who can engage both technical teams and decision-makers and clearly demonstrate the value of our solutions.

Requirements

Solid understanding of IT environments (Windows, basic Linux, networking, Active Directory).
Experience with endpoint management, ITSM tools, and SaaS or on-premise architectures.
Ability to set up and present demos and Proof of Concepts (POCs).
Background in pre-sales, solution consulting or a technical IT role with customer exposure.
Strong communication and presentation skills with the ability to translate technical topics into business value.
Good understanding of sales processes and customer engagement.
Analytical mindset with strong problem-solving skills.
Customer-oriented, proactive, and team-driven approach.
Ability to explain complex topics in a simple and structured way.
Degree in IT, Engineering, or a related field, or comparable practical experience.
Several years of relevant professional experience (approx. 3–7 years).

Nice To Haves

Knowledge of ITIL, experience with APIs/automation, or a background in software vendors or IT service companies

Responsibilities

Partner with Sales to qualify customer needs and define solution strategies.
Lead product demonstrations tailored to specific customer use cases.
Design and deliver Proof of Concepts (POCs).
Translate technical capabilities into clear business value.
Support RFP/RFI responses and contribute to technical proposals.
Address technical objections and ensure overall solution feasibility.
Collaborate closely with Product and Engineering teams to relay market feedback.
Stay up to date with product features, industry trends, and competitor activities.

Benefits

Full remote working
Multiple medical, dental and vision plans
Voluntary non-standard benefits including
Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity.
20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays.
3% employer 401k contribution that starts 90 days after the hire date
Une mutuelle familiale prise en charge à 100% par EASYVISTA
Une carte SWILE prise en charge à 60% par EASYVISTA
Un plan d'épargne entreprise
Un plan d'épargne retraite
Un accord d'intéressement