Pre-Access Specialist, Frazier Rehab Institute, 8am-4:30pm

UofL Health•Louisville, KY

1d•Onsite

About The Position

The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account. Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.

Requirements

High School Diploma or equivalent required
PC literacy, must be able to type 30 wpm with a 95% accuracy (required)

Nice To Haves

At least one year of patient access (preferred)
Demonstrated knowledge of medical terminology (preferred)

Responsibilities

Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record
Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy
Answers and responds to external and internal phone calls in a timely manner
Checks and responds to emails in a timely and professional manner
Meets or exceeds productivity standards in the completion of daily assignments and accurate production
Supports goals of department/organization
Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization
Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure
Provides excellent customer service to internal and external customers using ADIET method
Maintains an organized and efficient work area
Transmits all patient documents accurately and in a timely manner